Manager, Partner Processing

1 week ago

Dubai, Dubai, United Arab Emirates Mastercard Full time
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Partner Processing & Migrations

OVERVIEW:


The Mastercard Processing team is responsible for defining the strategy and executing the delivery of, Processing products & Value-Added-Services serving traditional and non-traditional Issuers/customers including but not limited to Banks, Telcos, Retailers, Fintechs and Microfinance companies.

As way forward for Processing, we are a) brining new processing platform for mastercard to the region as well as b) partnering with selected third party processors to support our processing customers.

ROLE

  • Partners with the sales, regional product leads and delivery teams to ensure clear and required solution definition for market product needs are presented to global product with a proposed implementation plan
  • Acts as the knowledge expert on the platform and services for all stakeholders
  • Maintains a strong knowledge of the needs of the strategic MEA markets for all platforms and represents MEAs needs in all proposed developments to the system
  • Acts as focal point for customer requirements which need to be addressed

RESPONSIBILITIES
Support migration of customers to new Processing platform of mastercard or third partner processor

  • Due diligence of partner platform for migration
  • Migration gap analysis
  • Client solutioning & productizing
  • Define migration approach and scope for each client
  • Liaise with processor, client and mi tech teams to facilitate migration activities
  • Translator of pts mi functionality to partner processor
  • Enable new business through partner processor
  • Support tech solutioning for new business with partner processor
  • Act as domain expert and business analyst
  • Feed to partner processor roadmap
  • Support rfp/sales pitches together with partner processor teams

KNOWLEDGE / EXPERIENCE:

  • Experience in business analyst roles, product management/development, customer delivery or business development in financial services and/or bankcard industry is preferred.
  • Experience in managing, developing or using card management systems is preferred

SKILLS/ ABILITIES:

  • Ability to interact and coordinate effectively with internal and external business partners
  • Ability to effectively work across multiple functions
  • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard
  • Selfmotivated with a proven track record of delivering success while operating within a team environment
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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