Customer Success and CRM Analyst

This role is crucial for the seamless integration of CRM optimization and customer success, ensuring that our marketing strategies are data-driven, and our customers are well-supported and satisfied. If you are a strategic thinker with a passion for both technical CRM management and customer relationship management, we would love to hear from...

Design, test, launch, and optimize marketing campaigns and workflows, including email marketing, lead generation, customer retention/satisfaction, and loyalty programsUse CRM systems and tools such as Zoho, Mailchimp, HubSpot, and Salesforce to track and measure campaign resultsDevelop and maintain strong relationships with customers to ensure high levels of...

Design, test, launch, and optimizemarketing campaigns and workflows, including email marketing, leadgeneration, customer retention/satisfaction, and loyaltyprogramsUse CRM systems and tools such asZoho, Mailchimp, HubSpot, and Salesforce to track and measurecampaign resultsDevelop and maintain strongrelationships with customers to ensure high levels of...

Customer Success AnalystCompany: Station Vending MachinesLocation: Dubai, United Arab EmiratesAbout Station Vending Machines:Station Vending Machines is a leading provider of vending machine solutions in Dubai. We offer a wide range of vending machines, from snacks and beverages to healthy options, to cater to the needs of businesses and organizations across...

Job DescriptionAbout VirtusaAdd the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and...

About Virtusa Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services,...

Job Description About VirtusaAdd the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and...

As the Junior CRM Analyst, you will be responsible for maintaining and administering the CRM Software, managing customer database to ensure the proper functioning of the CRM and maintain the integrity of the data therein by working closely with the Senior Manager - Strategy and Analytics.Role and ResponsibilitiesSupport day-to-day operations of the CRM...

Role: Business Analyst CRM Skill: CRMBusiness Analysis Experience: 8 Years Job Description: Document and analyze user business processes and requirements Conduct testing of new or modified systems Serve as communications link between user and technical group Provide ongoing user support including troubleshooting and resolution of system issues ...

Minimum 2-3 years of experience in a customer success or account management role.Proven track record of building strong relationships and exceeding customer expectations.In-depth understanding of the retail industry (a plus).Excellent communication, interpersonal, and problem-solving skills.Strong analytical and data interpretation skills.Proficiency in CRM...

Document and analyze user business processes and requirementsConduct testing of new or modified systemsServe as communications link between user and technical groupProvide ongoing user support including troubleshooting and resolution of system issuesCollaborate with marketing team to develop CRM strategies based on enrollment funnel and customer lifecycle...

Customer Feedback and Analysis:Gather customer feedback through surveys, interviews, and other channels.Analyze feedback to identify trends and areas for improvement in our products or services. Metrics and Reporting:Establish key performance indicators (KPIs) to measure customer success and satisfaction.Provide regular reports to management on customer...

Work closely with the marketing department and the Global Head of Business Development to deliver global sales andcustomer support KPIs across each of our regional presences in Africa, Asia, LATAM and MENA.Experience and Qualifications (DO NOT APPLY WITHOUT 3 YEARS MINIMUM EXPERIENCE FROM THE FOREX CFD SPACE) Minimum 35 years of experience in Business...

A Leading Marketing Company in Dubai is looking for _a CRM ANALYST / SALESFORCE ADMINISTRATOR._ Requirements:_ Excellent knowledge of English and Hindi both written and spoken Knowledge of Microsoft Office Skills including Word and Excel Experience in a CRM role and software systems Capacity to work under pressure and with strict deadlines Able to work with...

Customer Success Manager, MEED ProjectsDubaiJob Description:As a Customer Success Manager (CSM), you are a key team member playing a critical role in our customer's journey, by supporting our clients in achieving significant value on their investment with MEED. The nature of the role requires listening to and understanding customer's needs, proactively...

Industry: BankingPosition: Customer Success ManagerJob Location: Media City, DubaiSalary: AED 12,000Contract Duration: 12 monthsA customer success manager supports your customers as they transition from sales prospects to active users of your products. They're focused on customer loyalty and building close long-term client relationships.The role will include...

Customer Success Manager | Genesys DubaiGenesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they...

About Our Customer Success Manager:Dynamic Yield, by Mastercard is on the lookout for a Customer Success Manager. This role is a critical juncture between our sophisticated software and client happiness. Our customers depend on being able to understand and best use Dynamic Yield products so that it's the perfect fit for their needs. This is a role for...

Customer Success Manager | Genesys DubaiGenesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they...

Document and analyze user business processes and requirementsConduct testing of new or modified systemsServe as communications link between user and technical groupProvide ongoing user support including troubleshooting and resolution of system issuesCollaborate with marketing team to develop CRM strategies based on enrollment funnel and customer lifecycle...