CRM Business Analyst

1 week ago


Dubai, Dubai, United Arab Emirates Virtusa Full time

About Virtusa Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.

Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region.

We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.

Why would you not like to be part of this exciting and award winning team? Don't listen to us, listen to our customers ( & quality of life, professional and personal development:
values that Virtusa is proud to embody.

When you join us, you join a team of 30,000+ people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.


Role:
Business Analyst – CRM Skill: CRM,Business Analysis
Experience: 8+

Years Job Description:

  • Document and analyze user business processes and requirements
  • Conduct testing of new or modified systems
  • Serve as communications link between user and technical group
  • Provide ongoing user support including troubleshooting and resolution of system issues
  • Collaborate with marketing team to develop CRM strategies based on enrollment funnel and customer lifecycle including leveraging CRM data to create appropriate segments for targeting and analysis
  • Assisting users with setup of campaigns/events
  • Monitoring quality of data and processes Creating reports and queries
  • Adding/Removing users, training new users and maintaining user documentation
  • Assisting GT Team with management of system configuration, roll-out of upgrades, and implementation of new features and functionality
  • Experience in Agile projects (Scrum, Kanban) Qualifications for CRM business analyst
  • Proven experience in of functional design, business change, Operating model design and process design
  • Understanding of the software development life cycle principles, background in software development
  • Strong background in business analysis and/or system analysis
  • Experienced in UAT and bug fix
  • Prior experience in Siebel CRM projects is highly preferred
  • Background in insurance industry is a definite advantage#J-18808-Ljbffr


  • Dubai, Dubai, United Arab Emirates AlAlamein International University Full time

    Job DescriptionAbout VirtusaAdd the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and...


  • Dubai, Dubai, United Arab Emirates AlAlamein International University Full time

    Job Description About VirtusaAdd the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and...


  • Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Role: Business Analyst CRM Skill: CRMBusiness Analysis Experience: 8 Years Job Description: Document and analyze user business processes and requirements Conduct testing of new or modified systems Serve as communications link between user and technical group Provide ongoing user support including troubleshooting and resolution of system issues ...


  • Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Document and analyze user business processes and requirementsConduct testing of new or modified systemsServe as communications link between user and technical groupProvide ongoing user support including troubleshooting and resolution of system issuesCollaborate with marketing team to develop CRM strategies based on enrollment funnel and customer lifecycle...


  • Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Document and analyze user business processes and requirementsConduct testing of new or modified systemsServe as communications link between user and technical groupProvide ongoing user support including troubleshooting and resolution of system issuesCollaborate with marketing team to develop CRM strategies based on enrollment funnel and customer lifecycle...

  • Business Analyst

    1 week ago


    Dubai, Dubai, United Arab Emirates Business Umbrella Full time

    Urgent requirement for Business Analyst (fintech),core banking with 6-8 years experience for a reputed IT solutions & service company in Dubai.Salary: From AED6,000.00 per monthApplication Question(s): Are you in dubai ?Experience:- core banking: 2 years (required)- business analyst: 6 years (required)

  • Junior CRM Analyst

    1 week ago


    Dubai, Dubai, United Arab Emirates MERAKI GROUP Full time

    As the Junior CRM Analyst, you will be responsible for maintaining and administering the CRM Software, managing customer database to ensure the proper functioning of the CRM and maintain the integrity of the data therein by working closely with the Senior Manager - Strategy and Analytics.Role and ResponsibilitiesSupport day-to-day operations of the CRM...

  • CRM Executive

    1 week ago


    Dubai, Dubai, United Arab Emirates Singular Cloud Full time

    A Leading Marketing Company in Dubai is looking for _a CRM ANALYST / SALESFORCE ADMINISTRATOR._ Requirements:_ Excellent knowledge of English and Hindi both written and spoken Knowledge of Microsoft Office Skills including Word and Excel Experience in a CRM role and software systems Capacity to work under pressure and with strict deadlines Able to work with...

  • CRM Executive

    1 week ago


    Dubai, Dubai, United Arab Emirates Shuraa Business Setup Full time

    Job Description - CRM SpecialistJob brief:Roles and Responsibilities:Zoho CRM Customization: Lead the customization of Zoho CRM to align with the digital marketing team's objectives, ensuring optimal functionality and user experience.Data Management: Data entry, integration, cleansing, and maintenance within the CRM system, ensuring accuracy and completeness...


  • Dubai, Dubai, United Arab Emirates DigitalQatalyst DMCC Full time

    We're a growing digital transformation services company looking for enthusiastic university students and recent graduates with some relevant experience to join us as Business Development Analysts. This graduate level program provides hands-on experience in the dynamic field of digital transformation, data and technology. As a Business Development Analyst,...

  • Business Analyst

    1 week ago


    Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Deluxe Holiday Homes is Dubais leading vacation rental management firm boasting a comprehensive suite of services that spans across vacation rentals property management real estate brokerage and more. With a commitment to innovation professionalism and excellence we manage over 680 properties and employ a dedicated team of over 240 professionals. About the...

  • Business Analyst

    1 week ago


    Dubai, Dubai, United Arab Emirates Deluxe Holiday Homes Full time

    Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+...

  • Business Analyst

    1 week ago


    Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Deluxe Holiday Homes is Dubais leading vacation rental management firm boasting a comprehensive suite of services that spans across vacation rentals property management real estate brokerage and more. With a commitment to innovation professionalism and excellence we manage over 680 properties and employ a dedicated team of over 240 professionals.About the...


  • Dubai, Dubai, United Arab Emirates Datailer Full time

    We are looking for a MS Dynamics CRM Techno-Functional Consultant in DubaiWork Location: DubaiRequirement:At least 6-year experience in core areas of CRM (Sales, Service, and/or Marketing modules)At least 4-year experience in performing in a Business Analyst capacity and mapping business processesExperience with Microsoft's Sure-Step Implementation...


  • Dubai, Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full time

    DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We...


  • Dubai, Dubai, United Arab Emirates MyGwork - LGBTQ+ Business Community Full time

    Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We start with the...


  • Dubai, Dubai, United Arab Emirates MyGwork - LGBTQ+ Business Community Full time

    DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We...


  • Dubai, Dubai, United Arab Emirates Business Travel Full time

    Key Responsibilities:Undertake and manage variety of sales support and administrative tasks.Drafting correspondence, reports, and other documents based on instructions from superiors.Data Management for CRM and other customer engagement and marketing programs.Act as key stake holder in managing CRM, and extracting optimum benefits from CRM.Preparing...


  • Dubai, Dubai, United Arab Emirates LHH Company Full time

    Key Responsibilities:Conduct complex data analysis, generating insightful reports for decision-making across various teams.Lead the design, development, and management of reports, dashboards, and portals integrating data from multiple sources.Maintain and support AC Nielsen sales data, SAP product data, and manage the CRM system (SAP HANA).Provide...


  • Dubai, Dubai, United Arab Emirates Groupe Kering Full time

    SummaryBottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.Job Description:We are...