Waitress (Female Only)

2 weeks ago


Dibba AlHisn, Fujairah, United Arab Emirates Dibba Mountain Park and Resort Full time

Responsibilities:

Customer Service:

  • Greet and seat customers in a friendly and welcoming manner.
  • Take orders accurately and answer questions about menu items.
  • Provide recommendations based on customer preferences and dietary restrictions.
  • Ensure customer satisfaction by addressing any concerns or issues promptly.

Order Processing:

  • Enter orders into the POS system accurately.
  • Collaborate with the kitchen staff to ensure timely and accurate preparation of orders.
  • Verify the accuracy of orders before serving to customers.

Table Maintenance:

  • Set up and maintain clean and organized dining areas.
  • Clear tables efficiently and reset them for the next guests.
  • Ensure that tables are properly set with silverware, glassware, and condiments.

Team Collaboration:

  • Work closely with kitchen and bar staff to coordinate order delivery.
  • Communicate effectively with team members to ensure a smooth dining experience for customers.
  • Assist colleagues during peak hours to ensure excellent service.

Upselling and Promotion:

  • Promote daily specials and upsell additional menu items to increase sales.
  • Suggest appetizers, desserts, and beverages to enhance the overall dining experience.

Cash Handling:

  • Process customer payments accurately using POS systems.
  • Handle cash and provide change to customers when necessary.

Qualifications:

  • Previous experience as a Waitress in a fastpaced restaurant/hotel setting.
  • Excellent customer service and communication skills.
  • Ability to handle stress and highpressure situations.
  • Knowledge of menu items and the ability to make recommendations.
  • Basic math skills for order processing and cash handling.
  • Availability to work evenings, weekends, and holidays.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Lift and carry trays with multiple dishes and drinks.

Salary:
AED1, AED1,600.00 per month

Expected Start Date: 31/03/2024

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