Waitress Cashier female Only

2 weeks ago


Dibba AlFujairah, United Arab Emirates Dibba Mountain Park and Resort Full time

Waiter cum Cashier plays a crucial role in ensuring a seamless dining experience for guests while also handling cashier duties efficiently. This role involves providing exceptional customer service, taking orders, serving food and beverages, processing payments, and maintaining a clean and organized dining area. The individual in this role should possess strong interpersonal skills, attention to detail, and the ability to handle financial transactions accurately.

Key Responsibilities:
1. Guest Service:
Greet and welcome guests in a friendly and professional manner.

Provide menu recommendations, answer questions, and take accurate food and beverage orders.

Ensure guests' special requests and dietary preferences are noted and communicated to the kitchen staff.

Create a welcoming atmosphere, anticipate guests' needs, and ensure their overall satisfaction.

2. Order Management:
Relay orders accurately to the kitchen and ensure timely delivery of food and beverages.

Verify that orders are prepared according to the guests' requests and quality standards.

Coordinate with kitchen and other staff to ensure efficient service timing.

3. Cash Handling:
Manage the cash register and handle cash, credit card, and digital payment transactions.

Calculate bills accurately and present them to guests in a timely manner.

Process payments, issue receipts, and give correct change to customers.

Reconcile cash drawer at the end of each shift and maintain accurate records of transactions.

4. Cleanliness and Presentation:
Set up tables and ensure they are clean, properly set, and well-presented.

Assist in maintaining the cleanliness of the dining area, including clearing used dishes, cleaning spills, and resetting tables for the next guests.

Ensure that the dining area and service stations are organized and stocked with necessary supplies.

5. Upselling and Promotion:
Suggest additional menu items, beverages, or desserts to guests.

Promote special offers, daily specials, and loyalty programs to enhance the guest experience and increase revenue.

6. Communication:
Maintain clear and effective communication with kitchen staff, supervisors, and fellow team members to ensure smooth operations.

Address guest concerns, complaints, or special requests promptly and professionally.

7. Compliance and Safety:
Adhere to hygiene and safety standards in food handling and service.

Follow all hotel policies and procedures, including those related to cash handling and guest interactions.

Ensure compliance with legal regulations and alcohol service guidelines.

Qualifications and Skills:
High school diploma or equivalent.

Proven experience in customer service, preferably in a hospitality or food service environment.

Strong communication skills and a friendly, approachable demeanor.

Ability to handle cash transactions accurately and efficiently.

Basic math skills for calculating bills and making change.

Attention to detail to ensure accurate order taking and cash handling.

Ability to multitask and work in a fast-paced environment.

Knowledge of food and beverage offerings and the ability to make menu recommendations.

Familiarity with point-of-sale (POS) systems is a plus.

**Salary**: AED1,400.00 - AED1,600.00 per month

Ability to commute/relocate:

- Dibba Al-Fujairah: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Expected Start Date: 10/09/2023



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