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Waitress (Female Only)

3 months ago

Dibba AlFujairah, United Arab Emirates Dibba Mountain Park and Resort Full time

**Responsibilities**:
1. Customer Service:

- Greet and seat customers in a friendly and welcoming manner.
- Take orders accurately and answer questions about menu items.
- Provide recommendations based on customer preferences and dietary restrictions.
- Ensure customer satisfaction by addressing any concerns or issues promptly.

2. Order Processing:

- Enter orders into the POS system accurately.
- Collaborate with the kitchen staff to ensure timely and accurate preparation of orders.
- Verify the accuracy of orders before serving to customers.

3. Table Maintenance:

- Set up and maintain clean and organized dining areas.
- Clear tables efficiently and reset them for the next guests.
- Ensure that tables are properly set with silverware, glassware, and condiments.

4. Team Collaboration:

- Work closely with kitchen and bar staff to coordinate order delivery.
- Communicate effectively with team members to ensure a smooth dining experience for customers.
- Assist colleagues during peak hours to ensure excellent service.

5. Upselling and Promotion:

- Promote daily specials and upsell additional menu items to increase sales.
- Suggest appetizers, desserts, and beverages to enhance the overall dining experience.

6. Cash Handling:

- Process customer payments accurately using POS systems.
- Handle cash and provide change to customers when necessary.

Qualifications:

- Previous experience as a Waitress in a fast-paced restaurant/hotel setting.
- Excellent customer service and communication skills.
- Ability to handle stress and high-pressure situations.
- Knowledge of menu items and the ability to make recommendations.
- Basic math skills for order processing and cash handling.
- Availability to work evenings, weekends, and holidays.

Physical Requirements:

- Ability to stand and walk for extended periods.
- Lift and carry trays with multiple dishes and drinks.

**Salary**: AED1,400.00 - AED1,600.00 per month

Expected Start Date: 31/03/2024