Head of Training Call Centre

Job Description: Head of Training - Call CenterNote: This is a 6 working day job. Overview:We are looking for an experienced and dynamic Head of Training to lead our call center training initiatives. The ideal candidate will be responsible for designing, implementing, and overseeing comprehensive training programs that enhance the skills and performance of...

Required Experience into Call Centre/Customer Service.Good Communication Skills.Good Excel Knowledge.Home Country's experience can be considered.Working Days : Monday to saturday.Salary: AED3, AED3,800.00 per month

Reporting To: Call Center SupervisorMain Purpose of the Job:Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.YOUR ROLE Managing large amounts of inbound and outbound calls in a timely manner Attend customer calls and provide accurate,...

Handle inbound and outbound calls from customers regarding product inquiries, orders, billing issues, and general support.Listen actively to customer concerns, empathize with their needs, and provide appropriate solutions or information.Accurately enter and update customer information in the system during call interactions.Follow call scripts and guidelines...

To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and...

To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and...

Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Route calls to appropriate resources Document all call information according to standard operating procedures Recognize,...

A call centre representative is required to attend to 24/7 customer service care to respond to:customer queries via phone- management of accommodation, hotels, flights- other task as requiredYou will be based in Dubai office on a rotational shift duties.Salary: AED2,500.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate...

Hiring Call Centre Agents to contact potential new clients, giving them updates about the capital market, & making investment accounts for them.Qualifications: Selling skills Good communication & customer service skills Attention to details Confident/ Quick learner Goaloriented person English/ Hindi/ Urdu speakersFRESHERS ARE WELCOMESalary: AED2, AED4,000.00...

CENTRE ASSISTANT/ TA (EARLY YEARS)We have an exciting opening for a Centre assistant in our specialist Therapy Centre.This role will include a range of roles which include the cleaning and upkeep of the centre, supporting other staff, front desk cover and assisting with our clients.Start Date preferably with one month's Notice or...

We have excellent job opportunities. We are looking for call centre executives for our business located in Dubai.Qualifications: Hindi, Tamil, Telugu, Kannada and Malayalam would be an added distinct advantage. No prior experience required. Should have passed Ordinary level examinations. Age should be 27 years or below. Be a team player with a positive and...

We are hiring for Call Center Agent for one of the client in UAE.Job Details Minimum 6 month of experience in call centre and BPO Arabic nationality can apply Salary AED 3500 (All Inclusive)+ Visa + Insurance + leaves + EOSB Location Umramool, Dubai Immediate Joiner

Our client a leading Insurance company is seeking to hire Call Centre Agent with Insurance background.Job Summary:Communicates with internal and external customers about policies, solutions, and marketing initiatives.Job Functions Handle direct clients (individual) with and sell TMNF insurance products. Provide timely and accurate response to client...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need.Provide timely and constructive feedback to customer service agents based on assessment results.Develop coaching plans to address areas of strength and weakness...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need. Provide timely and constructive feedback to customer service agents based on assessment results. Develop coaching plans to address areas of strength and...

المسمى الوظيفي: ممثلة مركز الاتصال عن بُعد (أنثى)الشركة: مركز الدكتورة نسمة صلاح الطبيالموقع: دبي، الإمارات العربية المتحدة (العمل عن بُعد)الراتب: 2000 درهم إماراتي في الشهرعن الشركة:مركز الدكتورة...

We are immediately hiring Insurance Call Centre agents with background of Pharmacy/Medicine/NursingMust be able to speak English fluentlyMedical Background is mandatoryReady to work in shiftsSalary AED/monthPreference for immediate joinersPay: AED6, AED6,500.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before...

Key Responsibilities:- Customer Service: Respond promptly to customer inquiries, providing accurate information about products, services, and policies. Ensure high levels of customer satisfaction through effective communication and problem-solving skills.- Call Handling: Manage inbound and outbound calls efficiently, adhering to company protocols and...

Call Centre Sales Rep Jobs in Dubai | Halakids Careers UAEPosition: Call Center Sales ConsultantWe are looking for an enthusiastic Sales Representative with Call Centre experience to contribute to generating sales and to providing the best customer service as per our set of guidelines and standards. You will be responsible to convert customer enquiries to...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with their orders or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and...