Call Centre Quality Trainer

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need.Provide timely and constructive feedback to customer service agents based on assessment results.Develop coaching plans to address areas of strength and weakness...

Handle inbound and outbound calls from customers regarding product inquiries, orders, billing issues, and general support.Listen actively to customer concerns, empathize with their needs, and provide appropriate solutions or information.Accurately enter and update customer information in the system during call interactions.Follow call scripts and guidelines...

Reporting To: Call Center SupervisorMain Purpose of the Job:Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.YOUR ROLE Managing large amounts of inbound and outbound calls in a timely manner Attend customer calls and provide accurate,...

To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and...

To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and...

Required Experience into Call Centre/Customer Service.Good Communication Skills.Good Excel Knowledge.Home Country's experience can be considered.Working Days : Monday to saturday.Salary: AED3, AED3,800.00 per month

Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Route calls to appropriate resources Document all call information according to standard operating procedures Recognize,...

LTC is an Institutional business center that aims at developing human capital by incubating knowledge, with a strong focus on sustainability.The center's primary objective is to sharpen the skill sets of the new generation of workforce to meet the needs of the national economy, in line with the vision of the UAE leadership.LTC ultimately aims to create...

A call centre representative is required to attend to 24/7 customer service care to respond to:customer queries via phone- management of accommodation, hotels, flights- other task as requiredYou will be based in Dubai office on a rotational shift duties.Salary: AED2,500.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate...

Hiring Call Centre Agents to contact potential new clients, giving them updates about the capital market, & making investment accounts for them.Qualifications: Selling skills Good communication & customer service skills Attention to details Confident/ Quick learner Goaloriented person English/ Hindi/ Urdu speakersFRESHERS ARE WELCOMESalary: AED2, AED4,000.00...

Position: Personal Trainer (Full time #536053)Property / Office: Mandarin Oriental Jumeira, DubaiLocation: Dubai, United Arab EmiratesA Personal Trainer have to provide personal assistance to any individual booking private training sessions, to support with all duties pertaining to the reception and the overall cleanliness, hygiene and order of the Fitness...

QHSE trainer / consultant/auditor for our expansion plan in Saudi Arabia / Qatar/ Oman / UAEAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)

Call Centre Sales Rep Jobs in Dubai | Halakids Careers UAEPosition: Call Center Sales ConsultantWe are looking for an enthusiastic Sales Representative with Call Centre experience to contribute to generating sales and to providing the best customer service as per our set of guidelines and standards. You will be responsible to convert customer enquiries to...

Quality and Trainer - HealthcareDo you have a passion for both quality care and education? Are you a detail-oriented individual with a strong desire to improve healthcare outcomes? If so, this role as a Quality and Trainer may be perfect for youIn this position, you will play a dual role, ensuring exceptional patient care through quality initiatives and...

The Centre for Executive Development (CED) at University of Dubai is in search for Professional trainers/industry practitioners in the field of Management, Accounting, Finance & Banking, Soft Skills, Leadership & Human Resource Management, Sales & Marketing, Procurement & Supply, etc.Candidate should be a holder of Ph.D./Master's degree from an accredited...

Urgent requirement for Trainer position. Must have min 2 years of trainer experience.Location: Dubai Responsible for creating engaging and informative content that aligns with the target audience's needs and interests and supports the dayday L&D administration activities.Take calls as a call center agent and ensure the data is captured accurately in the...

We have excellent job opportunities. We are looking for call centre executives for our business located in Dubai.Qualifications: Hindi, Tamil, Telugu, Kannada and Malayalam would be an added distinct advantage. No prior experience required. Should have passed Ordinary level examinations. Age should be 27 years or below. Be a team player with a positive and...

Quality Officer (DT) Jobs in Dubai | dnatatravel Careers1- Quality Officer (DT)Job:Full TimeLocation: Dubai, UAEJob Responsibilities:Implement quality criteria, standards and processes to ensure understanding and influence motivation in individuals and teams to achieve the desired quality levels. This criteria, standards and processes will be developed in...

Our client a leading Insurance company is seeking to hire Call Centre Agent with Insurance background.Job Summary:Communicates with internal and external customers about policies, solutions, and marketing initiatives.Job Functions Handle direct clients (individual) with and sell TMNF insurance products. Provide timely and accurate response to client...

We are hiring for Call Center Agent for one of the client in UAE.Job Details Minimum 6 month of experience in call centre and BPO Arabic nationality can apply Salary AED 3500 (All Inclusive)+ Visa + Insurance + leaves + EOSB Location Umramool, Dubai Immediate Joiner