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IT Executive Junior IT

3 months ago

Dubai, Dubai, United Arab Emirates Black Pearl Consult Full time

Our client is a top global tech company based in Dubai, dedicated to innovation and customer satisfaction, is looking to hire fresh UAE Nationals graduates with Family Book for a position as a Junior IT / IT Executive.



Key Responsibilities:

  • Offer first-line technical support to internal users, troubleshooting hardware, software, and network issues.
  • Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
  • Set up user accounts and permissions to ensure data security and confidentiality.
  • Aid in the deployment and maintenance of software applications and updates.
  • Monitor system performance and perform routine maintenance tasks for optimal operation.
  • Respond promptly to user inquiries via phone, email, or in person, escalating complex issues when necessary.
  • Document IT processes, procedures, and troubleshooting steps for knowledge sharing and training.
  • Assist in IT projects and initiatives such as system upgrades, migrations, and implementations.
  • Stay updated on emerging technologies and trends in the IT industry, suggesting solutions to enhance efficiency and productivity.

Requirements
  • Bachelor's degree in Information Technology or Business Administration.
  • UAE national with Family Book.
  • Fresh graduates.
  • Proficiency in Windows and Microsoft Office Suite.
  • Basic understanding of networking concepts and protocols.
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Immediate availability.

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Disclaimer: Black Pearl assures no payment is required from candidates in exchange for job placement assistance. Our services are free, with clients covering recruitment fees. Report any requests for payment to us immediately.