Operational Data Quality Manager

2 weeks ago

United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

This role reports to the GM Operational Performance within the Operational Performance team. This team sits within the wider Business Operations function of Al Futtaim Automotive.

The role holder will be crucial to underpinning our future success. You will be directly responsible for curating the data model that will drive our future business.

You will be confident in bringing together stakeholders around complex challenges and guiding them to clear, tangible outcomes in relation to data quality, controls and importantly a central data model to feed our operation.


What you will do:

Data Direction

  • Work with business stakeholders and IT to set the overarching data direction for the company from a data model and data architecture standpoint (under the guidance and steering of the GM Operational Performance)
  • Actively facilitate the collaboration of disparate data processing and analysis teams across the organization, bringing these groups together around a common direction, pipeline and way of working
  • Define and build the underlying data model and data pipelines for automotive operations (with the support and collaboration of IT)
  • Identify and promote (via business case) new solutions and architecture opportunities to enhance our data capabilities
  • Push forward our AI and ML direction, giving clear recommendations and guidance (+ value benefit) of AI and ML activities
  • Open up new revenue opportunities via data, working closely with our Blue Rewards loyalty team on how we seamlessly bring this data source into the automotive customer experience
  • Data Architecture, Security & Quality
  • Establish a fit for purpose data architecture (in conjunction with IT) built on Azure platform
  • Oversee and implement upgrades to SAP data architecture and BIW (data warehouse) operations, covering financial and operational data, including S4Hana implementation and SAP Analytics Cloud
  • Develop significant improvements to the metadata and database schemas of the business to then subsequently operate this within an overarching data model and quality framework
  • Untangle the existing data structure of the business and associated architecture to ensure a clean data structure moving forward during the transition to Azure platform
  • Ensure all business requirements are captured and fed into the delivery programme for future data architecture builds and decision making
  • Assess (and run routine ongoing assessments) of our database health and capabilities, ensuring a consistent checklist and audit procedure to drive improvements to underlying data pipelines
  • Create and publish data architecture updates and directions (including architectural mapping) as required to keep the business informed on our underlying data landscape
  • Enforce the highest data quality and controls standards alongside IT (creating guidelines where absent)
  • Mandate and enforce data securities and safeguards relating to operational data
  • Create operating procedures for data flow and control (from ingest through to destruction/removal)
  • Oversee and manage all data processes for the operations function, working with IT to ensure common standards and ways of working
  • Research and recommend data acquisition and/or connection opportunities to enhance our data structure and capabilities (both internally across our businesses and with 3rd parties)
  • Develop and hone interface layers (as required and where they derive value) in conjunction with IT
  • Oversee migration to cloud

Required Skills to be successful:

  • Minimum 5 years' experience in data management
  • Data flow management
  • SAP stack (S4Hana and SAC) and Azure data platforms
  • Bachelor's degree in IT, Data engineering, computer science

About the Team:


You will be working in a fast-paced and diverse environment, reporting directly to the GM - Operational Performance & Planning.

This newly established function is responsible for creating and maintaining the highest operational standards across our business to create greater profitability for our business.

Our remit is wide.

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