Service Quality Assurance and Mi Manager

Role Purpose: Executing Customer Excellence Group strategy of being best bank in service in the UAE by managing the Quality Assurance function across the group and subsidiariesKey Accountabilities of the role Design and implement Service Quality frameworks, policies and procedures to ensure proper and comprehensive implementation of Quality Assurance across...

Location Selected Location(s) Position Available To Posting Date 02Feb202 Closing Date 05Feb202 Position SummaryThe Manager Quality Assurance is responsible to build and support Education Technology with a successful IT governance, quality management, change management, and risk management frameworks that can be extended to all processes within the...

Job descriptionManager - MI & Governance, Client Risk Management - UAE National Only (0000K74X)Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC, and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction,...

Location Selected Location(s) Position Available To Posting Date 19Jun202 Closing Date 20Jun202 Position SummaryPOSITION OBJECTIVEResponsible for the strengthening of the Programs Quality Assurance (QA), in particular ensuring that the programs are compliant with the CAA Standards and other relevant international standards in order to maintain the Program...

**UAE National ONLYOrganization Unit PurposeThe Department is Service Quality. This unit evaluates agent performance and provides consistent feedback and coaching to Outbound agents. The unit also verifies service requests, handle outbound complaints, and constantly works to monitor risks.Job PurposeThe Quality Team Leader provides guidance and constant...

Work with MIS team in preparing and analyzing Budgets & other Management reports to facilitate effective decision making. Provide information to management by assembling and summarizing data; preparing reports; making presentation of findings, analysis and recommendation. Support the month end and annual book closing process Creates and strictly follow the...

Key Accountabilities: Defining Required Revenue Assurance Requirements for partner assurance activities, projects, and launches of new business initiatives. Carry out defined Revenue Assurance Required activities related to the launch and existing partner assurance activities (Virgin Mobile, Roaming, Interconnect Wholesale, Commission Assurance & VAS)....

KEY ACCOUNTABILITIESMIS Review and analyse monthly MIS for CFO prepared by MIS Accountant Review and analyse weekly SLA reports prepared by MIS accountant Automate reports and dashboards to provide real time, efficient and accurate data to key stakeholdersPetty Cash Manage petty cash accountants x3 and address their daily concerns Look for automation...

Job Role:Technical and Engineering, Engineering generalType:PermanentAircraft type:NoneLocation:United Arab EmiratesJob description: Assist the Quality Manager with the daytoday Quality Auditing and Compliance Monitoring functions within the organisation Own, control and issue internally and externally controlled documents and their revisions Use a Document...

Purpose:This role is responsible for the development of the air freight process strategy and its deployment within the DP World Logistics community which includes, process design, alignment and control.This is to enable consistent service quality, necessary correction and escalation processes.This role also acts as an interface to the IT and development...

Job Description Job duties: Managing internal audit engagements within the scope of co-sourcing and outsourcing contracts Providing advisory services on the development, documentation, transformation and organization of sustainable internal control systems (COSO framework) Developing and implementing a sustainable corporate governance model Performing...

Job Description Job duties: Managing internal audit engagements within the scope of co-sourcing and outsourcing contractsProviding advisory services on the development, documentation, transformation and organization of sustainable internal control systems (COSO framework)Developing and implementing a sustainable corporate governance modelPerforming...

Company DescriptionVitol is an energy and commodities company; its primary business is the trading and distribution of energy products globally - it trades over seven million barrels per day of crude oil and products and, at any time, has 250 ships transporting its cargoes.Job Description:We are looking for a Desktop/End User Computing Support.The MIS...

Ref: JO | £ £ per month | Location:دولة الإمارات العربية المتحدة, دولة الإمارات العربية المتحدة | Added:27/07/23- Leadership: Inspire and motivate the restaurant team to deliver outstanding service and uphold the brand's standards. Foster a positive and collaborative work environment, nurturing the growth...

The Project Quality Manager has the responsibility to ensure that an effective QMS is established, approved and implemented throughout all levels of the Project organization to ensure that the overall quality requirements of the Project are met. The Project Quality Manager has to support the Project Team to ensure conformity with Project deliverables...

We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Middle East, UAE Monthly Basic Salary (Negotiable) Plan and implement the Project Quality Management System (PQMS) activities within the project Plan and ensure the project Quality Control (QC) activities implementation Report to Company Quality Manager information and data about Project in line with Corporate Guidelines Act as focal point for quality...

Key Accountabilities: Develop services relationship with clients and conduct service reviews. Review performance reports, service improvements, service quality and processes with the clients and own improvements, Develop services relationship with internal business units and conduct service reviews. Review performance reports, service improvements, service...

Job PurposeImplementation of DP World GHSE strategy, standards, guidelines and programs with an overall focus of risk reduction. Participate in the delivery of DP World's philosophy of zero harm to our people & the environment with a focus of elimination of serious injuries and fatality (SIF).This will include to monitor and support Health and Safety,...