Guest Service Agent Reservations

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: Convert, quickly,...

The Reservations Agent will provide caring, attentive guest service while monitoring and entering room inventories and rates.The Reservations Agent is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum...

Company DescriptionThe ACT Hotel is a luxurious five-star hotel located in Sharjah. Our mission is to deliver a genuine slice of Gulf culture coupled with legendary Arabian hospitality, meeting the needs of both business and leisure travelers. Our guests will love our spacious guest rooms, state-of-the-art facilities, and relaxing outdoor swimming pool.Role...

Two years' experience working for hotel as Reservation agent. Strong organisation and time management skills Proven ability to work efficiently in a demanding and fast paced environment Computer proficiency in Word, Excel, PowerPoint, Excellent written and oral communication skills Offer consistently professional, friendly, warm and engaging service Keen...

A Reservations Agent plays a key role as the primary contact for room bookings at the hotel, influencing guests' decisions to stay at the property with top-notch service.Responsibilities:Convert inquiries into confirmed bookings swiftlyHandle sales inquiries positively to generate future leadsRecognize potential sales opportunitiesInteract with customers...

We are looking for Guest Service Agent for our Front Office Department.To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a Hotel industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

The Reservations Agent will provide caring, attentive guest service while monitoring and entering room inventories and rates.The Reservations Agent is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum...

A well reputed hotel in Sharjah required "Reservation Agent"Responsibilities: Engage with guests in a professional and friendly manner, actively listening to their needs and recommending suitable room options. Provide accurate information about room availability, rates, and hotel amenities to assist guests in making informed decisions. Process reservations...

Female Reservation and Customer Service Executive (Hotel Booking) with IATA CertificationJob Summary: As a Female Reservation and Customer Service Executive with IATA certification, you will play a vital role in assisting customers with their hotel bookings and providing excellent customer service. Your primary responsibility will be to handle all aspects of...

Customer Service: Provide exceptional customer service to guests by understanding their needs, preferences, and special requests. Address any concerns or issues related to reservations promptly and professionally.Room Availability and Inventory Management: Monitor room availability and manage the hotel's room inventory effectively. Coordinate with the front...

To establish and maintain a happy working relationship with all Front Office staff and other departments such as Housekeeping, Room Service, Engineering, Sales, etc. to ensure a smooth and efficient operation.To be completely familiar with the hotel procedures, policies and standards related to guest service.To develop a fine reputation for hotel ensuring...

To establish and maintain a happy working relationship with all Front Office staff and other departments such as Housekeeping, Room Service, Engineering, Sales, etc. to ensure a smooth and efficient operation. To be completely familiar with the hotel procedures, policies and standards related to guest service. To develop a fine reputation for hotel ensuring...

Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Being a source of information to guests on various matters such as transport and restaurant advice.

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer...

Welcoming guests and checking their details against their bookings Allocating guests their rooms and providing keys Answering phones from prospective customers and guests, taking messages and delivering them Completing administrative tasks such as filing and photocopying Responding to requests for help and information Providing concierge services, such as...

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel...

Processing payments and sending confirmation details to customers.Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

Role and ResponsibilitiesVacation rental Agent have a wide range of responsibilities, which can include:Ensuring that all rental units are well maintained and ready for guests at all times Reviewing Clients Governmental ID to determine their eligibility for renting a property Managing the online presence of the property through websites such as Airbnb,...