Customer Service Reservation Agent

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: Convert, quickly,...

Company DescriptionThe ACT Hotel is a luxurious five-star hotel located in Sharjah. Our mission is to deliver a genuine slice of Gulf culture coupled with legendary Arabian hospitality, meeting the needs of both business and leisure travelers. Our guests will love our spacious guest rooms, state-of-the-art facilities, and relaxing outdoor swimming pool.Role...

Two years' experience working for hotel as Reservation agent. Strong organisation and time management skills Proven ability to work efficiently in a demanding and fast paced environment Computer proficiency in Word, Excel, PowerPoint, Excellent written and oral communication skills Offer consistently professional, friendly, warm and engaging service Keen...

The Reservations Agent will provide caring, attentive guest service while monitoring and entering room inventories and rates.The Reservations Agent is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum...

A Reservations Agent plays a key role as the primary contact for room bookings at the hotel, influencing guests' decisions to stay at the property with top-notch service.Responsibilities:Convert inquiries into confirmed bookings swiftlyHandle sales inquiries positively to generate future leadsRecognize potential sales opportunitiesInteract with customers...

The Reservations Agent will provide caring, attentive guest service while monitoring and entering room inventories and rates.The Reservations Agent is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum...

Processing payments and sending confirmation details to customers.Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

A well reputed hotel in Sharjah required "Reservation Agent"Responsibilities: Engage with guests in a professional and friendly manner, actively listening to their needs and recommending suitable room options. Provide accurate information about room availability, rates, and hotel amenities to assist guests in making informed decisions. Process reservations...

This is a full-time role for a Reservations Manager at Wave Studio. As a Reservations Manager, you will be responsible for overseeing all aspects of reservations and bookings. This includes managing customer inquiries, providing excellent customer service, and ensuring the smooth flow of operations. This is an on-site role based in our office in...

This is a full-time role for a Reservations Manager at Wave Studio. As a Reservations Manager, you will be responsible for overseeing all aspects of reservations and bookings. This includes managing customer inquiries, providing excellent customer service, and ensuring the smooth flow of operations. This is an on-site role based in our office in...

Customer Service: Provide exceptional customer service to guests by understanding their needs, preferences, and special requests. Address any concerns or issues related to reservations promptly and professionally.Room Availability and Inventory Management: Monitor room availability and manage the hotel's room inventory effectively. Coordinate with the front...

Handling independently all reservation queries Tactfully construct fares that are competitive and hence attractive to the client but also generates margin for the company Issue all kinds of tickets with assistance of senior ticketing agents and supervisors and be able to offer all the travel related products Confidently attend to all clients and be able to...

Published- January 6, 2023- Location- Sharjah, United Arab Emirates- Category- Customer Service / Reservations / Telecalling- Job Type- Full-timeDescription:Hiring a Customer service executive for Sharjah.Key Responsibilities: Actively identifying areas of improvement in existing processes. Understanding customer requirements to be able to service accurately...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

Affiliate company is urgently hiring a telesales cum call center agent.From 10-8pm, Mon-Sat.Requirements:to live in Dubai/Sharjah you'll need to answer calls, experience in working in telesales/call center. Friendliness, responsibility, good EnglishNeed to process inquiries from whatsapp, instagram. Consult on services, promotions, special offers - training...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

We are looking for Guest Service Agent for our Front Office Department.To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a Hotel industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards...

To Issue, Reissue, Cancel & claim Refund of Airline Tickets on GDSMust have ability to handle all International and Domestic Ticketing.Responsible for FIT & Groups reservation and Ticketing.Salary: AED2, AED3,000.00 per monthAbility to commute/relocate: Sharjah: Reliably commute or planning to relocate before starting work (required)

Date:09-Mar-2023Company:Air Arabia PJSC (G9)Location:Sharjah, AECountry:AEJob PurposeTo support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and...

Welcoming guests and checking their details against their bookings Allocating guests their rooms and providing keys Answering phones from prospective customers and guests, taking messages and delivering them Completing administrative tasks such as filing and photocopying Responding to requests for help and information Providing concierge services, such as...