![IHG Hotels & Resorts](https://media.trabajo.org/img/noimg.jpg)
Cluster Recreation Spa Manager
1 week ago
- Supervise the spa and recreation personnel across the cluster, including supervisors, therapists, receptionists, gym staff members, and lifeguards.
- Maintain and elevate the standards of service and cleanliness across all spa and recreation facilities.
- Ensure that all spa and recreation areas within the cluster adhere to the highest health, safety, and sanitation standards.
- Ensure the implementation and compliance with the company's fire, life, and safety requirements
- Monitor appointment scheduling, inventory, and equipment maintenance.
- Develop spa service menus and packages in alignment with guest preferences and industry trends.
- Conduct market and competitor analysis to stay ahead of the competition in terms of service delivery.
- Handle guest complaints and refer to them as necessary, follow up on corrective/preventive action. Pay attention to detail on special requests by maintaining an updated database on guest profiles, captured through glitches/preferences.
- Assist in planning for future staffing needs and recruiting in line with company guidelines, prepare and administer a detailed induction program for new staff aligned with the aim to have a great start.
- Assist in maintaining a comprehensive, current, and guest-focused set of departmental standards and procedures and oversee their implementation.
- Ensure that a training needs analysis of the team is carried out and training programs are designed and implemented to meet those needs. Carry out probation and formal performance appraisal discussions in line with company guidelines. Coach, counsel, and discipline staff, providing constructive feedback to enhance performance and maintaining good relations by regularly communicating with staff.
- Appraise the appearance, discipline, and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary.
- Organize and conduct regular meetings for the reception team to facilitate communications and smooth operations.
- Address guest inquiries, concerns, and feedback promptly and professionally.
- Implement innovative strategies to continually enhance the overall guest experience.
- Develop and manage budgets for the spa and recreation facilities across the cluster.
- Regularly analyze financial performance, revenue, and expenses, proactively making adjustments to optimize profitability.
#J-18808-Ljbffr
-
Cluster Recreation Spa Manager
1 week ago
Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full timeSupervise the spa and recreation personnel across the cluster, including supervisors, therapists, receptionists, gym staff members, and lifeguards.Maintain and elevate the standards of service and cleanliness across all spa and recreation facilities.Ensure that all spa and recreation areas within the cluster adhere to the highest health, safety, and...
-
Spa and Recreation Manager
1 week ago
Dubai, Dubai, United Arab Emirates Accor Hotels Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Spa & Recreation Manager
1 week ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc Full timeJob Number Job Category SpaLocation JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa & recreation...
-
Spa & Recreation Receptionist for
1 week ago
Dubai, Dubai, United Arab Emirates Conrad Dubai Full timeA Spa & Recreation Receptionist for Conrad Dubai is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.What will I be doing?As a Spa & Recreation Receptionist for Conrad Dubai, you are responsible for greeting and assisting clients to...
-
Spa & Recreation Receptionist for
4 weeks ago
Dubai, Dubai, United Arab Emirates Conrad Dubai Full timeA Spa & Recreation Receptionist for Conrad Dubai is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.What will I be doing?As a Spa & Recreation Receptionist for Conrad Dubai, you are responsible for greeting and assisting clients to...
-
Cluster Human Resources Generalist
1 week ago
Dubai, Dubai, United Arab Emirates Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa Full timeCluster Human Resources Generalist | Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa DubaiThe Grosvenor House Dubai is a landmark of unparalleled luxury complemented by breathtaking views of Dubai Marina, Dubai Harbour, the Arabian Gulf and beyond. The two iconic 45-storey towers offer 750 sophisticated rooms, suites and apartments—setting...
-
Spa and Recreation Manager
1 week ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc Full timeJob Number Job Category SpaLocation The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin...
-
Spa Manager
1 week ago
Dubai, Dubai, United Arab Emirates Aya Home Spa Full timeAbout Us:Aya Home Spa is a leading provider of premium home service spa experiences, dedicated to delivering relaxation and rejuvenation directly to our clients' doorsteps. With a commitment to exceptional service and a focus on client satisfaction, we are seeking a dynamic Operations Manager to join our team and help us continue to grow and excel in the...
-
Assistant SPA Manager
1 week ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Assistant Spa Manager
1 week ago
Dubai, Dubai, United Arab Emirates Four Seasons Hotels And Resorts Full timeAssisting the Spa Management to achieve departmental goals such as People development (coaching, training, standard testings...) and ensuring an active communication with Supervisors and employees Contributing to Product enhancement (spa menu engineering, new policies, sourcing new retail...) and Profit achievement (Upselling programs, Retail goal,...
-
Assistant Spa Manager
1 week ago
Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full timeAssisting the Spa Management to achieve departmental goals such as People development (coaching, training, standard testing) and ensuring an active communication with Supervisors and employeesContributing to Product enhancement (spa menu engineering, new policies, sourcing new retail) and Profit achievement (Upselling programs, Retail goal, maximizing Team...
-
Spa Manager
1 week ago
Dubai, Dubai, United Arab Emirates Azurro Spa and Wellness Full timeRESPONSIBILITIES: Always demonstrate sincere customer focus and true appreciation for the guest experience. Ensure all areas of the SPA are kept clean and well maintained at all times. Ensure the health and safety of guests and employees are paramount at all times. Ensure consistent Spa experience development to ensure that innovation and uniqueness is...
-
Spa Therapist
1 week ago
Dubai, Dubai, United Arab Emirates Melia Hotels International Full time_"The world is yours with Meliá"_Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.It means knowing that you have started one of the most exciting...
-
Recreation Attendant
1 week ago
Dubai, Dubai, United Arab Emirates TIME Oak Hotel & Suites Full timeWe are currently looking for Recreation Attendant to join our Dubai team who has the ability to deliver extraordinary levels of customer service to our guests. Ensures that you are always courteous & friendly to members & guests, attentive to their needs, handle problems in a professional manner & are conscious of the importance of safety. Responsible for...
-
Assistant SPA
1 week ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc Full timeJob Number Job Category SpaLocation JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa &...
-
Spa Receptionist
1 week ago
Dubai, Dubai, United Arab Emirates Divine Luxury Spa Full timeGreet and welcome spa clients in a friendly and professional manner Schedule appointments and manage the spa's booking system Assist clients in selecting appropriate spa services and packages Answer phone calls, respond to inquiries, and provide information about the spa's offerings Maintain cleanliness and organization of the spa reception area Process...
-
Dubai, Dubai, United Arab Emirates Spa Staff Full timeFull Time Spa Director for a 5 Star Hotel Spa in UAE - United Arab EmiratesShowing - 1 of 1Full Time Spa Directorfor a 5 Star Hotel Spa in UAE - United Arab Emirates .You must be permitted to work in this country.Minimum experience required:over 5 yearsSalary:AED 20-25,000Location: Dubai, AEEssential Qualifications: DegreeRequired Skills: Management,...
-
Spa Manager
1 week ago
Dubai, Dubai, United Arab Emirates Anjana Spa Rixos Saadiyat Island Abu Dhabi Full timeFemale Spa ManagerManage the day to day operations of the Spa and Fitness including ensuring the highest standards are adhered to and that guest experience exceeds expectationsRESPONSIBILITIES: Maintain complete knowledge of and comply with Abu Dhabi departmental policies, service procedures and standards. Be aware of all products/services that are offered...
-
Assistant SPA Manager
1 week ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeCompany DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Director of Spa, Wellness and Recreation
1 week ago
Dubai, Dubai, United Arab Emirates Accor Hotels Full timeCompany DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...