Spa Therapist

1 week ago

Dubai, Dubai, United Arab Emirates Melia Hotels International Full time

_"The world is yours with Meliá"_


Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.

It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.


It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you.

Do you dare to be the owner of your professional career in an inspiring world?

Because belonging to the great Meliá family is being VIP
You will enjoy
My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.


In addition, enjoy the
My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives.

Be as proud to belong to Meliá as we are of you


At
Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world.

We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.


#LI-MR1


Spa Therapist is responsible to provide excellent customer service while performing massage therapies and facial or body treatment as assigned by the Recreation and Spa Manager.

They also serves the needs of the business, our guests by ensuring that all guests are enjoying a positive and memorable Melia Desert Palm experience.


  • To create the first positive impression to the guests by greeting them in a warm welcoming mannerby name addressed.
  • Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
  • Maintain equipment and sample inventory of products
  • Keep documentation and maintain client's files
  • Keep a clean and stocked room
  • Acknowledge and respond to relevant customer queries, needs and expectations
  • Suggest and promote retail products or additional services
  • Uphold hygiene standards and follow health and safety regulations
  • Cooperate with and report on administration on any arising issues
  • To participate in a new training and refreshing program as required.
  • To update the Therapist Logbook.
  • To complete all assignments stated by deadlines with the recreation manager or supervisor's guidelines.
  • Provide guidance to clients on the procedures at the spa
  • Answer telephone calls and provide accurate information to clients
  • Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
  • Keep clients updated on currently available promotions and discounts in services offered in the Spa
  • Process payments from clients for services ordered from the spa
  • Give appointments to clients on specific days
  • Open and close the spa at the appropriate time
  • Ensure that the front desk is clean and organized for free movement
  • Manage the visitor register to keep record of people who visit the spa on a daily basis
  • Receive customer complaints and feedback and direct them to the Recreation Manager or Assistant Spa Manager for resolution.
  • To respond to the change as indicated by the company.

At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional.

From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.


Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,
VIP **People.


  • We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company._
If you want to be "
Very Inspiring People", follow us on:

INSTAGRAM -
TWITTER -
LINKEDIN -
INDEED - **GLASSDOOR

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