ITSM Manager

Analyzes customer business requirements and product objectives to develop and ensure that the solution and design in ServiceNow meet customer specifications and expectations.Provide software coding and customization including, but not limited to screen tailoring, workflow, administration, report setup, data imports, integration, scripting, and custom...

Urgent requirement for a ITSM Expert (symphony)in Gulf Region on a 12 month contract for a major IT vendor.Qualifications Applicant needs to have strong communication skills and the ability to learn new concepts quickly Bachelor of Science degree in Information Systems, Computer Science or another applicable field with 6 years experience Working experience...

Software Asset Management and ITSM Engineer Software Asset Management and ITSM Engineer The job posting is outdated and position may be filled Daily review of ITSM and Asset management toolInventory management and reviewSavings review for SAM toolReview of product integrationsReport management and verificationSupport to end users of the toolHealth check and...

CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.Founded in 1987 with more than 30 years of experience,...

About this opportunityWhat you will do Provide communications support for strategic initiatives and achievements Manage and coordinate communications with multiple team colleagues Develop external and internal communication plans to support the business growth Conceptualize, write, and edit communications materials including newsletters, PowerPoint...

About Virtusa Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs. Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services,...

Sales Account Manager (ITSM) | JCA Associates DubaiJCA Associates is a privately owned recruitment company that specialises in the ICT, Engineering and Military & Defence sectors. From our offices in Dubai, London and Johannesburg we recruit across the EMEA and APAC regions.As a Sales Account Manager, you will play a crucial role in driving the growth of...

We have an urgent opening for BMC Technical Lead with one of our esteemed and renowned clients in Dubai, UAE.Skills:Support Remedy and ITSM tools in relation to Incident Management, Problem Management, Change Management, Knowledge Management, Service Request Management, Service Level Management, CMDB/Asset Management and Reporting business solutions &...

Responsible for Service Level Management, Capacity Management, and Service Continuity & Availability Management Management of IT service providers Creation/definition of service reports Budgeting & accounting of IT services Participation in incident, problem and change management Creation of documentation (Knowledge Base / SOP) Participation in the Continual...

Project Manager – Software Asset Management ( SAM) & ITSM | emt Distribution META DubaiResellers see EMT Distribution as the distributor of choice for selected solutions sold and supported throughout the Asia Pacific, Europe, Middle East, and Africa region. The company owned by EMT Holding a European holding company is a channel company with over 25 years...

Our client, a premier Southwest Florida resort destination, is seeking a full-time Assistant Controller to join their growing accounting In this hands-on accounting position, you will work alongside the Director of Finance & Accounting to support the formulation and implementation of accounting systems, assist with the development and evaluation of budgets,...

Our client, a premier Southwest Florida resort destination, is seeking a full-time Assistant Controller to join their growing accounting In this hands-on accounting position, you will work alongside the Director of Finance & Accounting to support the formulation and implementation of accounting systems, assist with the development and evaluation of budgets,...

Job Description:Minimum of 7+ years overall experience in designing and implementing complex ServiceNow Solutions including HRSD, Now App Engine, ITOM, ITBM and ITSM solutions5+ years of proven experience as an senior developer in designing and implementing ServiceNow HRSD, ITSM, CSM, Custom applications and integrating with several 3rd party applications...

Minimum 2 Years of Hands-on experience on deskside supportGood knowledge of Windows 10 , Outlook, Exchange, and Active DirectoryGood written and verbal communication skills Printers, IP Phone hands on experienceStaying up-to-date with the latest industry trends and technologies in order to improve overall IT support capabilities. ITSM tool Basic knowledge on...

Technical Skills:Good Architectural understanding and experience in managing large enterprise IT Infrastructure and DatacentersExperience in IT Infrastructure Managed Services environmentHands-on experience in managing 24x7x365 OperationsExperience in planning and Executing a full site-to Site DRGood knowledge on SOC and NOC operationsStrong domain knowledge...

Minimum 2 Years of Hands-on experience on deskside supportGood knowledge of Windows 10, Outlook, Exchange, and Active DirectoryGood written and verbal communication skillsPrinters, IP Phone hands-on experienceStaying up-to-date with the latest industry trends and technologies in order to improve overall IT support capabilities.ITSM tool - Basic knowledge on...

Majid Al Futtaim Careers | Incident Manager Jobs in DubaiJob Responsibilities:Managing the team of day-to-day operations for IT Incidents, ensuring adherence to SLAs for restoring critical IT systems, and providing workarounds for alternate solutions when neededDeveloping trend analysis and preparing service improvement plans to address identified...

Duties and Responsibilities: ServiceNow Platform administration, configuration and development including:Business Rules, Workflows, UI, Client Scripts, Security, Web Services Integration.Experience working with ServiceNow CMDB implementation.IT Service Management and ITIL principles and practices.UI and UX design and usability principles.Requirements...

Identify, investigate, and resolve user problems with computer applications. Consult with users to determine steps taken to identify and resolve the problem. Apply knowledge of computer software, hardware, and procedures to solve problems. Guide users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and...

IT Auditor & Project Management Jobs in Dubai | NAFFCO CareersResponsibilities:Excellent Opportunity with a leading manufacturer in UAE.To be successful in this role you must have strong Project managements skill within the IT sector.Requirements:Experience in ITIL principles and processes is required.Experience in any of ITSM platform is required.Follow up...