Contact Centre Agent

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates MEDICLINIC Full time

KEY RESPONSIBILITY AREASAttend to all incoming telephone calls promptly efficiently and in a professional mannerSchedule appointments according to set procedures and policiesDocument all interactions and activities relevant to the call and uses appropriate Wrap-up codeConduct all outbound calls in an efficient, effective and professional mannerTransfer calls correctly to the appropriate staff and/or extensions as needed and required



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