Customer Sales Agent

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Hotels Full time
Customer Sales Agent (Food & Beverage)

Customer Sales, Shangri-La Qaryat al Beri, Abu Dhabi

We have a great opportunity for an experienced Sales Agent to join the team in our Customer Sales team.

The successful applicant will have a strong track record in sales and preferable experience in the hospitality industry/luxury customer service.

What we are looking for?

Hardworking.
Understands the need for efficiency and organisation.
Completes tasks in a timely manner.
Communicates effectively with colleagues/management.
Excellent English communication skills.
Lives and breathes the Shangri-La Values.

What will you do?

Take incoming calls for guest reservations/inquiries.
Maintain guest records.
Remain courteous and professional at all time.
Understand and ascertain guests needs through conversation.
Always represent the hotel in a favourable light.

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi


The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style.

To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units.

The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland.

The hotel is conveniently located next to a souk, offering a variety of shops under one roof.

It is only a ten-minute drive from the city's international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.


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