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Order Fulfillment Engineer
1 week ago
Responsibility Description:
- Provide order fulfillment services for delivery projects, and take responsibility for the timely and complete arrival of Contracts/PO and customer satisfaction.
- Analyze key decision-making information such as supply capability and supply risk of the delivery project, match the project demand plan and order plan, and ensure the accuracy and stability of the order plan.
- Based on the installation plan and demand plan of the delivery project, manage the goods preparation and shipment plan reasonably, organize the execution and monitoring, manage the uncertainty in the fulfillment process, and be responsible for the balance between supply and demand in the project dimension.
- Based on the order requirements, check and coordinate the timely availability of order requirements resources, manage order priorities, allocate ATP and order commitments in supply center, and organize order production in a reasonable and balanced manner based on customer requirements.
- Monitor and manage the E2E order fulfillment cycle, shorten E2E process cycle, improve the quick response capability, and build the lead time of relative competitive advantages.
- KPI Routine management, monitoring, and service optimization.
- Bachelor's degree or above, 3 years supply chain business experience, order fulfillment management and project management experience preferred.
- Have general knowledge of international trade, contract commerce, project management, logistics, production planning, manufacturing, and product BOM.
- Good computer operation ability, proficient in various office software, good at data processing application, familiar with ERP related systems preferred.
- Strong learning ability, response ability, good communication and expression ability, and good customer service awareness.
- English could be used as the daily working language, and fluent Chinese is preferred.
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