Presales Consultant

1 week ago


Dubai, Dubai, United Arab Emirates SymphonyAI Full time

Introduction:

JOIN US We seek a Presales Consultant to join our team, based in Dubai


With more than 30 years of customer-centricity at the heart of everything we do,
SymphonyAI
Retail | CPG** helps business leaders, and their teams, identify, activate and realise efficient and effective opportunities for profitable growth in today's highly competitive omni-channel environment.

We provide the industry's only truly integrated AI-enabled solutions, tailored for the nuances and volume of FMCG/Grocery retail.

Our outstanding team of seasoned retail and CPG experts and a strong global partner ecosystem help us serve more than 1,200 organizations worldwide - including half of the world's top 30 grocery retailers and all of the top 25 global CPG manufacturers

SymphonyAI Retail | CPG's innovations span the retail value chain, providing actionable insights that drive improved performance and CPG collaboration - and ultimately, revenue and margin growth.

Job Description:

WHAT WILL YOU BE DOING?


As a Presales Consultant, you will be responsible for understanding the unique challenges and requirements of retail businesses and effectively communicating how SymphonyAI Retail's solutions can address these needs.

You will collaborate closely with the sales team, product managers, and technical experts to deliver compelling and tailored presentations and demonstrations to potential clients.

Your expertise in retail technology and your ability to articulate complex concepts in a clear and concise manner will be crucial in driving sales and revenue growth.

***
KEY ACTIVITIES

  • Engage with prospective clients to understand their business requirements, challenges, and objectives related to retail operations.
  • Conduct indepth consultations to identify opportunities where SymphonyAI's Retail solutions can provide significant value.
  • Conduct live demonstrations of SymphonyAI's Retail solutions, showcasing their features and capabilities to potential clients.
  • Develop a deep understanding of SymphonyAI's Retail products and services, staying uptodate with the latest advancements in AI technology.
  • Provide technical expertise and guidance to clients, addressing their inquiries and concerns related to our solutions.
  • Collaborate closely with the sales team to create tailored proposals and presentations that resonate with prospective clients.
  • Build and maintain strong relationships with clients, understanding their evolving needs and proactively suggesting solutions to address emerging challenges.
  • Collaborate with internal teams, including product development and implementation, to ensure seamless execution of proposed solutions.

WHAT WILL YOU BRING?

  • Proven experience in presales or sales engineering roles within the retail technology sector.
  • Deep understanding of retail operations, including but not limited to customer experience.
  • Strong technical acumen, with the ability to grasp complex AI concepts and articulate them effectively to both technical and nontechnical audiences.
  • Excellent communication and presentation skills, with the ability to convey technical information in a clear and compelling manner.
  • Demonstrated ability to work collaboratively in a team environment and thrive in a fastpaced, innovative atmosphere.
  • Familiarity with SymphonyAI's Retail solutions or similar AIdriven retail technologies is a plus

WHAT ELSE DO YOU NEED TO KNOW?

  • Location
  • Dubai, home based.
  • Attractive annual salary, bonus and generous benefits

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