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House Manager

3 months ago

Dubai, Dubai, United Arab Emirates MARINESCENCE Full time

VILLA MANAGER - SIGNIFICANT SIMILAR EXPERIENCE IN THE SAME ROLE ONLY

DUE TO ACCOMMODATION MATTERS AND THE DUBAI REGULATIONS, WE CAN HIRE ONLY FEMALE CANDIDATES FOR THIS POSITION

NO PRIVATE MESSAGES ON WHATSAPP, FACEBOOK AND LINKEDIN PLEASE

About the villa
It is a magnificent and luxurious property in Dubai, United Arab Emirates.

This villa is privately owned.

The family is used to having a lot of staff working in their home.


This position is a
LIVE IN position - all though you will be in a separate accommodation and you will not be living in the home of the family.

Family pays for your accommodation, private health insurance, visa and car.

The project


We are looking for a House Manager who will be able to
start as soon as possible
under a permanent contract and will be able to manage the House and perform the functions with regular and constant reporting to the hierarchy.

You will manage around 30 people, including Housekeepers, Services housekeepers, Laundresses, Gardeners, Drivers, Chefs.

Your responsibilities will be:
- setting up an operational organisation in the Villa
- ensuring the smooth flow inside the villa
- managing staff schedules
- building a team with a good atmosphere in order to create a great service and consistency, over the long term basis
- making sure that the interior of the house is clean and maintained properly and based on high standards
- maintaining inventory of all furnishings and equipment in the house, including ordering replacements, when needed
- recruiting staff in high season, according to needs, and in agreement with the hierarchy
- supervising daily housekeeping and maintenance staff to ensure that the facility is well organised at all times
- assisting in other requirements of the owners

The operational missions of the House Manager are defined in the non-exhaustive list below:

  • Organising the service with the teams, breakfast, lunch and dinner service.
  • Managing the teams by department to ensure continuity in the service: Coordinate and control the storage and cleaning of the interior part of the Villa. To do this, the Villa Manager / Property Manager must already have a solid knowledge of Housekeeping in order to be able to control the condition of the suites, bathrooms, and all the rooms of the Villa. It is essential to be able to show and demonstrate and not only to supervise.
  • The Governesses / Housekeepers must follow a standard, regular protocol when cleaning the rooms, changing sheets, changing towels, etc. and cleaning the common areas of the entire Villa.
The housekeepers in charge of the Laundry (or the laundry workers) must follow an identical, recurring protocol when processing the linens as a whole (Household linen:
sheets, curtains, towels, table napkins, kitchen towel, etc. Linen of the owners, then linen of the guests when the Villa is occupied) through cleaning, stain removal, washing, drying and ironing of linen.

They will also be responsible for folding and storing the laundry in the dressing rooms, checking beforehand that they are clean, that there is no dust, etc.

The Villa Manager / Property Manager must ensure that this protocol is scrupulously respected because errors will not be allowed (damaged linen, reduced).


  • You will check housekeeping, laundry and service in general on a daily basis so that the quality of the work is impeccable. You will ensure the quality of the cleaning carried out by the team, the preservation and protection of expensive materials and the protection of equipment of all kinds in the Villa. You will ensure the management of the Villa's stocks and the management of the commissary (hygiene products, cleaning products, stock of bathrobes and slippers available to customers, etc.) and you will report this budget management from stock with your hierarchy.
  • You will ensure that the exterior of the Villa is regularly cleaned by the all Handymen and will establish with them and with your hierarchy, the list of these missions so that the exterior part of the Villa is always impeccable. This will also involve cleaning, maintaining the owners' vehicles and then those dedicated to rental to pick up guests. You will follow up with external service providers, if there are any, such as dry cleaning, floral delivery, delivery of food products, gardening company, etc. To do this, you will request quotes from several suppliers for you ensure the profitability of your request.

Desired profile
-
HOTEL MANAGER experience combined with Villa Manager experience will be welcome.

  • You have been working for
    private VIPs clients.
  • You pay attention to your
    presentation.
  • You speak and write
    English
    fluently, French is a plus:
  • You pay particular
    attention to all your
    written documents and therefore to your
    spelling.
  • You are particularly
    comfortable with the
    computer tools to establish all your reports, budgets, etc.
  • You have a very good **kno