Branch Manager

2 weeks ago


Sharjah, Sharjah, United Arab Emirates Shatha Beauty Centre Full time

About Us:


Shatha Beauty Centre is a prestigious and luxurious destination exclusively for ladies, offering a wide range of beauty and wellness services.

Located in the vibrant city of Sharjah, we are committed to providing an exceptional experience that enhances beauty and promotes well-being.


Job Summary:


As the Branch Manager at Shatha Beauty Centre, you will be responsible for overseeing the daily operations of our branch location, ensuring exceptional service delivery, and driving business growth.

With a minimum of 5 years of experience in a managerial role within the beauty or wellness industry, you will lead a team of dedicated professionals to uphold our standards of excellence and elevate the Shatha Beauty Centre brand.


Key Responsibilities:

  • Operational Leadership:
  • Manage the daytoday operations of the branch, including scheduling, inventory management, and facility maintenance.
  • Implement and enforce company policies and procedures to ensure efficiency and consistency in service delivery.
  • Monitor key performance indicators (KPIs) and implement strategies to optimize productivity and performance.

Team Management:

  • Recruit, train, and supervise a team of beauty professionals, ensuring alignment with company values and standards.
  • Provide ongoing coaching and development opportunities to enhance team members' skills and performance.
  • Foster a positive and collaborative work environment that encourages teamwork and individual growth.

Customer Experience:

  • Maintain a high level of customer satisfaction by delivering exceptional service and addressing customer inquiries and concerns in a timely manner.
  • Implement initiatives to enhance the overall customer experience and build longterm relationships with clients.
  • Monitor customer feedback and implement improvements based on insights gathered.

Sales and Revenue Generation:

  • Develop and execute sales strategies to meet or exceed branch revenue targets.
  • Analyze sales data and market trends to identify opportunities for growth and expansion.
  • Collaborate with the marketing team to promote services, events, and promotions to drive foot traffic and increase sales.

Financial Management:

  • Prepare and manage budgets, ensuring adherence to financial goals and profitability targets.
  • Monitor expenses and identify costsaving opportunities without compromising service quality.
  • Prepare regular financial reports and forecasts for senior management review.

Qualifications:

  • Minimum of 5 years of experience in a managerial role within the beauty or wellness industry.
  • Proven track record of success in driving sales and achieving revenue targets.
  • Strong leadership and teambuilding skills, with the ability to motivate and inspire others.
  • Excellent communication and interpersonal skills, with a customercentric approach.
  • Proficiency in Microsoft Office Suite and salon management software (e.g., Fresha).
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Benefits:

  • Competitive salary commensurate with experience.
  • Performancebased incentives and bonuses.
  • Discounted or complimentary beauty services.

Pay:
AED4, AED10,000.00 per month

Application Question(s):

  • Do you possess a minimum of 5 years of experience working within a luxury beauty center in the United Arab Emirates?
  • We must fill this position urgently. Can you start immediately?

Experience:

  • Microsoft: 5 years (preferred)
  • Beauty: 5 years (required)

Language:

  • English (preferred)

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