Restaurant Supervisor

2 weeks ago


United Arab Emirates Damac Properties Full time
**Functional Accountabilities

  • Supervise the service Cast team
  • Ensure the standards are plied with 100% of the guest 100% of the time
  • Arrive at work well groomed, prepared and display enthusiasm
  • Well prepared for a long day contribution and utilize time effectively
  • Contribute to departmental standards and best practices
  • Offer guests an enjoyable, expertly served beverage/dining experience for all events
  • Anticipate and service of guests' requirements before requests is necessary
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Be familiar with the beverage service including stemware used and appropriates garnishes
  • Complete opening and closing side work as assigned and has all tables set according to standard
  • Carry trays, bus and reset tables with linen, china, glass and silver
  • Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved
  • Breakdown any buffets, displays or side stations when needed
  • Retrieve and stock all linen, china, silver, glassware and food and beverage items
  • Handle cash and credit card procedures according to the guidelines of the accounting department
  • Provide lateral service within the hotel whenever needed
**Qualifications and experience
**Experienceand Technical Knowledge

Essential:

  • Ability to handle luxury guest volumes on a daily basis
  • Should be able to work under pressure in a customer service environment
  • Must be flexible and ability to work long hours
  • Creative and positive mind set

Desirable:

  • 2 year minimum experience working in a multicultural / 5 star hotel environment
  • Multi skilled
  • Worked in different cultural environment
  • Is able to work in any given shifts
**Qualifications

Essential:

  • Should have over one year experience in similar position
  • Experience in food and beverage or event field
  • Speed and accuracy, able to manage last minute activities

Desirable:

  • Tertiary Education or Equivalent

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