Call Center Executive
1 week ago
About Station Vending
Station Vending keeps your break rooms and offices fuelled with delicious options We specialize in renting, selling, and maintaining a variety of vending machines, including coffee, snacks, and even ingredient dispensers.
Join our growing team as a Call Centre Executive (We are especially looking for talented female applicants to join our team)
What You'll Do:
- Be the friendly voice of Station Vending, handling inbound and outbound calls related to our vending machines.
- Assist customers with inquiries, complaints, and requests, always maintaining a professional and helpful demeanour.
- Proactively follow up on key accounts and ensure timely payments.
- Identify and reach out to potential new clients, expanding our reach.
- Work closely with the service team, coordinating solutions for onsite vending machine issues. This could involve collaborating with technicians and understanding service procedures.
- Collaborate with the sales team, potentially qualifying leads generated through your calls and providing initial product information.
- Maintain accurate records of customer interactions and call logs.
- Uphold company policies and procedures with a positive attitude.
You're a Perfect Fit If You:
- Have at least 2 years of experience in telesales or a similar customer service role.
- Excel at building rapport and effectively communicating with customers over the phone.
- Can solve problems and resolve conflicts with a smile.
- Are highly organized and can prioritize multiple tasks efficiently.
- Are fluent in written and spoken Arabic (a MUST). Bonus points for English fluency
- Have experience with CRM software (a plus).
- Enjoy working in a collaborative, teamoriented environment.
What We Offer:
- Competitive salary package of AED 4,000 + incentives based on performance.
- Opportunities for professional growth and development within a dynamic company.
Pay:
AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have A Valid UAE Residence Visa for 3 months?
- Are you Available to join immediately?
- Are you A fluent Arabic Speaker?
Experience:
- Telesales: 2 years (preferred)
Location:
- Dubai (preferred)
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