Current jobs related to Customer Service Representative - Dubai, Dubai - Central Trading Company

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Customer Labs Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team at Customer Labs as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in a fast-paced kiosk environment.Key Responsibilities:Client Welcome and Engagement: Warmly greet...

  • Customer Service Representative

    4 days ago

    Dubai, Dubai, United Arab Emirates Dr Nutrition UAE Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Dubai. The ideal candidate should have at least 2 years of experience in the Gulf market, be proficient in Arabic, and possess strong communication and problem-solving skills.Key Responsibilities:Handle...

  • Customer Service Representative

    6 days ago

    Dubai, Dubai, United Arab Emirates Emirates Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Emirates. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide excellent customer service and support via phone, email, and in-person...

  • Customer Service Representative

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Webhelp Full time

    Job Summary: We are seeking a highly skilled and motivated Customer Service Representative to join our team at Webhelp. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Trinity Homes Properties LLC Full time

    Job Title: Customer Service RepresentativeTrinity Homes Properties LLC is a dynamic and rapidly growing real estate company dedicated to providing exceptional properties and top-notch customer service. We are seeking a highly motivated and results-driven Customer Service Representative to join our team.Job Summary:As a Customer Service Representative at...

  • Customer Service Representative

    6 days ago

    Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Maintain up-to-date knowledge of our...

  • Customer Service Representative

    6 days ago

    Dubai, Dubai, United Arab Emirates Webhelp Full time

    Join Webhelp as a Customer Service RepresentativeWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Azadea Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Azadea Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesCustomer Service: Greet customers upon arrival,...

  • Customer Service Representative

    2 weeks ago

    Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Marriott International. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Services: Welcome and...

  • Customer Service Representative

    1 week ago

    Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank (FAB) Full time

    Customer Service RepresentativeAt First Abu Dhabi Bank (FAB), we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide timely and effective responses to customer inquiries, resolving...

  • Customer Service Representative

    2 weeks ago

    Dubai, Dubai, United Arab Emirates RemoteWorker US Full time

    Job Description**Job Title:** Customer Service Representative**Job Summary:**We are seeking a highly skilled and experienced Customer Service Representative to join our team at RemoteWorker US. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls from small business owners inquiring about commercial insurance...

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Azadea Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Azadea Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesCustomer Interaction: Greet customers upon arrival,...

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Jon East Digital Media Est. Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Jon East Digital Media Est. as a Call Center Representative.Key Responsibilities:Handle customer inquiries and resolve complaints in a timely and professional manner.Provide general information about company products and services to...

  • Customer Service Representative

    7 days ago

    Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Full time

    {"h3": "Customer Service Role Overview"} At First Gulf Bank PJSC, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Consumer Banking Group, you will play a vital role in delivering exceptional customer experiences and ensuring the financial and reputational integrity of our organization. {"h3": "Key...

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Four Seasons Hotels and Resorts. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide personalized service...

  • Customer Service Representative

    2 weeks ago

    Dubai, Dubai, United Arab Emirates H-E-B Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at H-E-B. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates BLS International Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at BLS International. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesAnswering Inbound Calls: Respond to incoming calls...

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Kerzner International Full time

    We are seeking a highly motivated and experienced individual to join our Royal Club Services team at Kerzner International. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.About the RoleKey Responsibilities:Provide efficient reception services to all...

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Kerzner International Full time

    We are seeking a highly motivated and experienced individual to join our Royal Club Services team at Kerzner International. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.About the RoleKey Responsibilities:Provide efficient reception services to all...

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Nooora Beauty Concierge Full time

    Job Summary:Nooora Beauty Concierge is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in...

Customer Service Representative

3 months ago

Dubai, Dubai, United Arab Emirates Central Trading Company Full time

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers.

We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed.

Today, the Al Rostamani Group has come a long way since its birth in 1957.

Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community.

We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services.

Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

Central Trading Company is the first company under the Al Rostamani Group.

It is one of the most valuable players in the automotive aftermarket representing a portfolio of 25 world renowned brands such as Michelin, Castrol and Blue Star.


Job Purpose:


Attending Business Calls, Invoicing, Quotations, and any support needed from time to time for the smooth functioning of the showroom business operations.


Responsibilities:

  • Inform customers such as unit prices, goods availability, delivery dates, and any anticipated delays through mail or telephone
  • Prepare sales quotation ensuring correct prices, discounts and product numbers, etc. and get it approved by supervisor, or respective sales person/manager
  • Input orders to the company's computer system and ensure that orders are processed in line with customers' agreed delivery requirements.
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
  • Proactively inform the customers of any delays and will arrange alternative delivery schedule
  • Develop and maintain filing systems so as to maintain sales records, prepare reports, and provide necessary information to the finance department
  • Collaborate with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
  • Comply with the company QMS requirements.

Job Requirements:

Qualifications

  • Min. Higher Secondary, Diploma
  • Bachelor degree would be preferable

Experience

  • 3 years in FMCG sales environment
Knowledge & Skills

Customer and Personal Service

  • Knowledge of principles and processes for providing customer and personal services.
  • This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
**Sales and Marketing:
- *
  • Knowledge of principles and methods for showing, promoting, and selling products or services.
  • This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
**Language:
- *
  • Proficient in English language (Verbal and written), Arabic and Hindi would be an added advantage

Active Listening

  • Giving full attention to what other people are saying, taking time to understand the points being made
  • Asking questions as appropriate, and not interrupting at inappropriate times

Social Perceptiveness

  • Being aware of others' reactions and understanding why they react as they do
At Al Rostamani Group, we seek talented people who work hard to achieve great things.

We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision.

If this position represents an opportunity you wish to pursue, we invite you to apply.