![Fortes Holdings](https://media.trabajo.org/img/noimg.jpg)
Receptionist & Administrative Officer
1 week ago
be responsible for providing exceptional customer service to guests and
stakeholders alike while efficiently managing administrative tasks related to
air ticket bookings, visa arrangements, and general office duties. You will
serve as the first point of contact for guests, ensuring a positive experience
from the moment they arrive. Your organizational skills and attention to detail
will be crucial in managing various tasks simultaneously while maintaining a
professional demeanour.
Key Responsibilities:
Guest Relations:
- Greet and welcome guests in a friendly and
- Assist stakeholders/guests with inquiries.
- Handle guest/stakeholder checkins, checkouts, and
- Address concerns or complaints promptly and
- Maintain a neat and organized reception area,
Air Ticket Bookings:
- Assist stakeholders with booking air tickets,
- Coordinate with stakeholders to secure
- Keep updated on airline schedules, fares, and
guests.
- Process payments for ticket bookings, ensuring
Visa Arrangements:
- forms, filling them, and taking necessary approvals.
- Liaise with embassies or visa processing
- Communicate visa status updates to stakeholders
Administrative Duties:
- Calendar management for the board of Directors.
- Answer phone calls, transfer calls, and take
- Manage incoming and outgoing mail and packages,
- Schedule appointments and meetings, coordinate
- Maintain office & housekeeping supplies
working order.
- Ensure doing regular rounds in the office to
- Ensure the cheque & agreement are signed off
- Liaise with vendors for maintenance of printers
- Assist with data entry, filing, and other
- Provide support in arranging celebrations in the
Qualifications:
- Graduate or equivalent; additional certification
- Proven experience as a receptionist,
- Excellent communication and interpersonal
- Strong organizational skills and attention to
- Proficiency in computer skills, including MS
- Knowledge of travel procedures, airline
- Ability to remain calm and composed under
This role offers an exciting
opportunity to provide exceptional service and contribute to the smooth
operation of the office. If you have excellent
organizational skills, and enjoy working in a dynamic environment, we encourage
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