Software Help Desk

1 week ago


Dubai, Dubai, United Arab Emirates IT Max Global Full time

Responsibilities:

  • Collaborate with development and operations teams to resolve complex technical issues.
  • Document and track support requests and their resolutions.
  • Develop and maintain support documentation and knowledge base articles.
  • Participate in testing and quality assurance activities for new software releases.
  • Provide training and assistance to endusers as needed.

Requirements:

  • Bachelor's degree in
    Computer Science, Information Technology, or related field.
  • Good Experience with
    SQL databases and.
Net and Java languages.

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problemsolving and analytical skills.
  • Customerfocused attitude with a commitment to providing exceptional support.
  • Fluency in
    English & Arabic.

Pay:
From AED8,000.00 per month

Education:

  • Bachelor's (preferred)

Language:

  • Arabic (required)
  • English (required)

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