IT Support Coordinator

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates BTEC Universities Full time

IT Technical Support duties and responsibilities

  • Provide technical assistance with computer hardware and software
  • Resolve issues for staff via phone, in person, or electronically
  • Log bugs and enhancement requests
  • Perform hardware and software installations, configurations, and updates as needed
  • Create and maintain tips and tricks solutions for online database and website
  • Provide introductory online & classroom training for company products
  • Resolve technical issues in a timely manner using available resources within the company

IT Technical Support requirements

  • Excellent customer service skills
  • Strong troubleshooting and critical thinking skills
  • Fresh graduates are welcome
  • Associate's Degree in Computer Science or Management Information Systems (MIS)
  • Indepth knowledge of Windows 10, Microsoft Office 36
  • Social Media Marketing

Other requirements

UAE driving license mandatory

Preferred Qualification - B.Tech/ B.E. CSE/IT or any other IT related qualification

  • Proficient in English both written and verbal
  • Information gathering and academic writing skills
  • Administrative coordination and support
  • Mail management and office maintenance

Job Types:
Full-time, Permanent

Salary:
Up to AED3,500.00 per month

Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • What is your highest qualification?
Application Deadline: 31/05/2023

Expected Start Date: 01/06/2023

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