IT Support Executive

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Swift IT Full time
Monitor and maintain computer systems and networks

  • Intall and configure servers and active directory
  • Hand on experience in handling office 36
  • Talk to staff or clients through a series of actions, either facetoface or over the phone, to help set up systems or resolve issues
- troubleshoot system and network problems, diagnosing and solving hardware or software faults
- replace parts as required
- provide support, including procedural documentation and relevant reports
- set up new users' accounts and profiles and deal with password issues
- respond within agreed time limits to call-outs
- work continuously on a task until completion (or referral to third parties, if appropriate)
- prioritise and manage many open cases at one time
- rapidly establish a good working relationship with customers and other professionals, such as software developers
- test and evaluate new technology
- conduct electrical safety checks on computer equipment.

Salary:
AED3, AED5,000.00 per month

Experience:

  • IT support: 3 years (preferred)
Expected Start Date: 15/03/2023

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