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IT Support Executive
1 week ago
- Intall and configure servers and active directory
- Hand on experience in handling office 36
- Talk to staff or clients through a series of actions, either facetoface or over the phone, to help set up systems or resolve issues
- replace parts as required
- provide support, including procedural documentation and relevant reports
- set up new users' accounts and profiles and deal with password issues
- respond within agreed time limits to call-outs
- work continuously on a task until completion (or referral to third parties, if appropriate)
- prioritise and manage many open cases at one time
- rapidly establish a good working relationship with customers and other professionals, such as software developers
- test and evaluate new technology
- conduct electrical safety checks on computer equipment.
Salary:
AED3, AED5,000.00 per month
Experience:
- IT support: 3 years (preferred)
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IT Support Executive
1 week ago
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