Front Desk agent

2 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates RADISSON HOTEL GROUP Full time
  • Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required


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