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Debt Collection Officer

3 months ago

Ajman, Ajman, United Arab Emirates Tafaseel Business Services Full time

Responsibilities:
- monitor accounts to identify outstanding debts.
- investigate historical data for each debt or bill.
- find and contact clients to ask about their overdue payments.
- take action to encourage timely debt payments.
- process payments and refunds.
- resolve billing and customer credit issues.
- update account status records and collection efforts.
- report on collection activity and accounts receivable status.

Requirements:

  • Proven experience as a receivables and debt collector or similar role
  • Knowledge of billing procedures and collection techniques
  • Familiarity with laws related to debt collection
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problemsolving skills
  • Emirati high school diploma; Associate's/Bachelor's degree is a plus.

Salary:
AED5, AED6,000.00 per month

Experience:

- debt collection: 2 years (required)
- finance / accounting: 1 year (required)

Ability to Commute:

  • Ajman (required)

Ability to Relocate:

  • Ajman: Relocate before starting work (required)