Manager, Scholarship

**SUMMARY OF FUNCTIONS**:

- Manage the daily operations of the Financial Aid Office & promotes financial aid availability to students & the community.
- Update staff & students of eligibility determination process financial aid awards, hear satisfactory academic progress appeals & compile institutional reports.

**ESSENTIAL DUTIES & RESPONSIBILITIES**:

- Responsible for the administration of financial aid policies, requirements & procedures.
- Develops, implements, and evaluates department scholarships/discounts policy.
- Manages sponsors accounts processing, debt collections, scholarship and grants processing.
- Ensures compliance with statutory and regulatory requirements in all financial aid & scholarships programs with all agreements and university policies.
- Services as liaison between all university departments & the financial aid department to coordinate policies guidelines pertaining to financial aid.
- Monitor scholarship & financial aid accounts to ensure expenditures are within budgeted parameters.
- Requests & balances all financial aid, scholarship & finance resource balances and review credit balance reports.
- Prepares information & presents at meetings, discussion groups or workshops for students, parents & staff.
- Coordinates with outside agencies in developing new financial aid & scholarship information systems.
- Responsible for finance resource through Receiving, implementation, auditing and collection of debts.
- Prepare contracts for various financial aid & scholarship services.
- Audit files & reports to ensure student funds are being processed & released in a timely manner.
- Organize financial aid information requested from auditors during annual audit and responsible of processing functions & special condition updates to student records.
- Observes safety & security precautions appropriate to work performed and work supervised.
- The scholarship & financial aid Manager in charge will be responsible for all the procedures of Thamer's Fund (e.g. Ensures compliance with AU rules & regulations, prepares pieces of information & presents them at meetings, audits files & lists, monitors, etc.)

**QUALIFICATIONS & EXPERIENCE**:
University Bachelor degree with minimum 4 years of work experience that is directly related to the duties and responsibilities specified in the job description, Fluency in English & Arabic (Verbal & Written), proficiency in computers and previous office experience is essential as well as IT skills.

**KNOWLEDGE & SKILLS**:

- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to communicate effectively, both orally and in writing.
- Ability to verify and assess student eligibility for financial aid.
- Ability to analyse and solve problems.
- Interviewing skills and having the ability to make evaluative judgments.
- Ability to investigate and analyse information and draw conclusions.
- Organizing and coordinating skills.
- Knowledge of governmental laws, regulations, and policies concerning the provision of financial aid to students.
- Knowledge of financial aid policies, procedures, and eligibility requirements.
- Knowledge of data management systems and processes.
- Ability to communicate effectively verbally, in writing, and over the telephone.

**WORKING CONDITIONS**:

- Work is normally performed in a typical interior/office work environment.
- No or very limited physical effort is required.
- No or very limited exposure to physical risk.

**SUPERVISION**:
**Reports to**: Vice Chancellor for Communication and Community Affairs

**Subordinates**: N/A