Reservations - Guest Service Officer

Company DescriptionSofitel Al Hamra Beach ResortJob DescriptionTo attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures.To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and to increase...

To attend and handle all incomingand outgoing room reservation requests, as per the hotel standardsand procedures.To attract guests and toenhance their loyalty, providing a distinctive service throughcommunication and sales skills, in order to improve thehotel's image and to increaserevenue.To recognize potential clients and totransmit information to the...

o attend and handle all incoming and outgoing F&B reservation requests, as per the hotel standards and procedures.To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and to increase revenue.To recognize potential clients and to transmit information to...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

regard to achieving customer satisfaction. Ensure the reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Respond to all guest reservation requests and execute prompt, courteous and accurate guest service at all times. Fully knowledgeable about hotel guest rooms,...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

Company DescriptionEscape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.Nature lovers will relish the open...

Job Description:To provide a friendly and efficient service, always following the hotel's standards.To complete all assigned tasks and duties when working in different departments.To have a good understanding of all the services and facilities offered by the hotel.To operate the switchboard following the department's standards.To handle all guest...

In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel...

To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all services and facilities offered by the hotel.To operate the switchboard in...

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters,...

Company DescriptionSofitel Al Hamra Beach ResortJob DescriptionTo supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures.To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's...

To supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures.To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and increase revenueTo recognize potential clients and to...

Reservation Officer for Travel AgencyPosition Title: Reservation OfficerReports To: Reservation Manager / Travel Agency ManagerLocation: Ras Al Khaima, UAEJob Type: Full-Time / Part-TimeNATIONALITY:PHILIPINESJob Overview:As a Reservation Officer for a travel agency, you will be responsible for assisting clients with their travel plans and ensuring a seamless...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter.Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards.Manage hotel selling strategy by opening and closing to specified rates linked to hotels business plan and as directed by...

Job Responsibilities:Supervising room reservation requests to ensure they meet hotel standards and procedures.Enhancing guest loyalty through communication and sales skills to boost the hotel's image and revenue.Identifying potential clients and communicating information to the Sales Department.Recognizing VIP guests and implementing relevant...

POSITION SUMMARY- Supervise room blocks reservations and group market codes accuracy- Introduce company values and culture to new team members- Review and implement Reservations procedures- Process reservation requests changes and cancellations via phone, fax, or mail- Identify guest needs and allocate the right room type- Explain guarantee, special rates,...

Job Description - Guest Service Agent - Front Desk (HOT0APBK) Job Description Guest Service Agent - Front Desk ( Job Number: HOT0APBK ) Work Locations Work Locations : Hilton Garden Inn Ras Al Khaimah Ben Dhar Street Ras Al Khaimah TBD A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from...