IT Operations amp Support Technician-Call Center

Job Purpose: At Emirates we believe in connecting the world to and through our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world Join us in cosmopolitan Dubai as a Product Owner and make your mark on...

Looking for an experienced call center executive (Arabic Male) for our service center situated in Dubai Investment Park.The person must have at least 4 years experience in doing the responsibilities as under: Receiving the calls of customers and assisting them Receiving the customer and take the products from them for servicing support Completing necessary...

Arabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes...

Data Center Technician | Microsoft DubaiEvery company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn't just encourage curiosity; it embraces it. Each...

Data Center Technician | Microsoft DubaiEvery company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn't just encourage curiosity; it embraces it. Each...

1. Call Center Operator Job Summary1.1. You will answer incoming calls from customers who want to place orders, respond to inquiries, process the orders into system, manage complaints, troubleshoot significant customer service problems, and provide general information about product and company. You will be a member of the primary contact team for consumers...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone.SKILLS & QUALIFICATIONS Strong command of the Arabic & English language Preferred 2+ years of work experience as a call center Agent. Capable of working under stress...

Supervise all tasks involved in Call Center Train the Call Center Agents to respond efficiently and accurately to callers, explaining about the Driving Licensing Services, Vehicle Testing Services, available offers & promotions Train & monitor the Call Center Agents on the customer journey process, available payment options, required documents, transport...

We are currently seeking a dedicated and customer-focused individual to join our team as a Service Center Call Coordinator (Fluent English Communication Required). In this role, you will be responsible for coordinating and managing incoming customer calls, ensuring a seamless and efficient service experience. If you have excellent communication skills,...

English Call Center Representative (Remote)We are looking for "English call center Representative"Responsibilities:Answering incoming calls promptly and professionally.Providing information, addressing inquiries, and resolving customer issues.Making outbound calls to follow up on customer inquiries, surveys, or sales leads.3-Customer Support:Assisting...

Responsibilities: Oversee the daytoday operations of our call center, ensuring smooth and efficient processes. Manage and lead a team of call center agents, providing guidance, training, and support as needed. Develop and implement strategies to optimize call center performance and enhance customer satisfaction. Monitor call center metrics and KPIs, making...

Training, coaching, and leading call center representatives as they provide support for customers. Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives Assisting other management team members in identifying trends and establishing call...

We are looking for a Call Center Agent to help and manage the call center and activities. You will be required to oversee the happenings of the call center and ensure it is functioning at its best capacity to help our customers. You will also be required to assess performance and give feedback to better the service provided. Your contribution will impact our...

Job Description: Call Center/Receptionist - La Familia Medical CenterPosition: Call Center/ReceptionistLocation: DubaiExperience: Medical background with Dubai healthcare experienceResponsibilities: Manage patient inquiries via phone, providing accurate information. Schedule appointments and maintain organized patient schedules. Greet and assist patients,...

Introduction:We are a leading company in the beauty and aesthetics industry, dedicated to enhancing the natural beauty and confidence of our clients through innovative services and exceptional customer service. We are currently seeking a seasoned Call Center Manager to lead our Customer Engagement Team and ensure the highest level of customer experience...

Business Goal:Meeting customer service targetsIncreasing efficiency and productivityReducing costsImproving employee morale and retentionEnhancing quality assuranceManaging risks and complianceKPI:Average Call/lead Handling TimeFirst Call/lead Resolution (FCR) RateAbandoned Call/lead RateService LevelCustomer Satisfaction (CSAT) ScoreAgent Occupancy...

Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics.Marketing Specialist responsibilities include:Conducting market research to find answers about consumer requirements, habits, and...

Should have a strong communication skills Answering calls from customers professionally and responding to customer inquiries and complaints. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Handling and resolving customer complaints on offered services. Adhering to all company policies and...

Should have a strong communication skills Answering calls from customers professionally and responding to customer inquiries and complaints. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Handling and resolving customer complaints on offered services. Adhering to all company policies and...

Exciting Opportunity: Join Our Team as a Call Center AgentAre you a motivated and customer-oriented professional looking for a dynamic career in the fast-paced world of call center operations? Look no further We're thrilled to announce immediate openings for Call Center Agents.Position: Call Center AgentLocation: Al Barsha, DubaiEmployment Type: Full-Time &...