Assistant Call Center Manager

Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics.Marketing Specialist responsibilities include: Conducting market research to find answers about consumer requirements, habits, and trends...

Job Description: Call Center/Receptionist - La Familia Medical CenterPosition: Call Center/ReceptionistLocation: DubaiExperience: Medical background with Dubai healthcare experienceResponsibilities: Manage patient inquiries via phone, providing accurate information. Schedule appointments and maintain organized patient schedules. Greet and assist patients,...

Arabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes...

Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics.Marketing Specialist responsibilities include:Conducting market research to find answers about consumer requirements, habits, and...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone.SKILLS & QUALIFICATIONS Strong command of the Arabic & English language Preferred 2+ years of work experience as a call center Agent. Capable of working under stress...

Business Goal:Meeting customer service targetsIncreasing efficiency and productivityReducing costsImproving employee morale and retentionEnhancing quality assuranceManaging risks and complianceKPI:Average Call/lead Handling TimeFirst Call/lead Resolution (FCR) RateAbandoned Call/lead RateService LevelCustomer Satisfaction (CSAT) ScoreAgent Occupancy...

Supervise all tasks involved in Call Center Train the Call Center Agents to respond efficiently and accurately to callers, explaining about the Driving Licensing Services, Vehicle Testing Services, available offers & promotions Train & monitor the Call Center Agents on the customer journey process, available payment options, required documents, transport...

English Call Center Representative (Remote)We are looking for "English call center Representative"Responsibilities:Answering incoming calls promptly and professionally.Providing information, addressing inquiries, and resolving customer issues.Making outbound calls to follow up on customer inquiries, surveys, or sales leads.3-Customer Support:Assisting...

Manages and oversees a team of call center Executives. Motivates and supports Executives through feedback and communication. Measures KPI's like inbound calls, call waiting, and call abandonment. Assists with taking agents' calls if they can't handle the workload. Improves quality of results by recommending changes. Provides service information by answering...

We are looking for a call center / command manager to work for our client based in Dubai:UAE Driving License is a MUST. Preferably with working experienced in Amazon, Noon, Cafu or Parking Company. Preferably with IT Background Experience.Having years UAE Experience is requiredBrief Job Description: Collecting and analyzing call center statistics (sales...

_Job Description:_:- _Build and maintain a results-oriented work culture_- _Train and Coach about ten (10) call agents_- _Analyze, synthesize and present the data emanating from the calls_- _Create scripts for calls_- _Set the objectives of the team members according to performance indicators_- _Plan call center activities_- _Create a process from a specific...

An innovative aesthetic clinic located in Dubai, specializing in providing personalized aesthetic solutions that enhance and rejuvenate natural beauty. Our expert team of professionals utilizes the latest technology and techniques to deliver exceptional results across a comprehensive range of aesthetic services. At Be You, we empower individuals to embrace...

Should have a strong communication skills Answering calls from customers professionally and responding to customer inquiries and complaints. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Handling and resolving customer complaints on offered services. Adhering to all company policies and...

Should have a strong communication skills Answering calls from customers professionally and responding to customer inquiries and complaints. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Handling and resolving customer complaints on offered services. Adhering to all company policies and...

Introduction:We are a leading company in the beauty and aesthetics industry, dedicated to enhancing the natural beauty and confidence of our clients through innovative services and exceptional customer service. We are currently seeking a seasoned Call Center Manager to lead our Customer Engagement Team and ensure the highest level of customer experience...

We are looking for a kind, polished call center agent to collaborate closely with other team members to deliver exceptional customer service by responding to inquiries, managing grievances, and troubleshooting issues with our goods and services. The call center agent may handle a high volume of inbound or outbound calls, or both, and should strive to provide...

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.They often have the following responsibilities: Take customer calls and provide accurate, satisfactory answers to their queries and concerns Deescalate situations involving dissatisfied...

The job of Call Center employee is to receive and answer calls from patients requiring medical services or clarification regarding a medical entity, this includes appointments and scheduling of the patient to their desired doctors. Hospital Call Center can be of two types – inbound (Received calls) and outbound (make calls). In either case the call center...

Hiring Call Center ExecutiveResponsibilities: Answering inbound calls and making outbound calls to assist customers. Providing information about products, services, and promotions to customers. Handling customer inquiries, complaints, and escalations with professionalism and empathy. Resolving customer issues in a timely and effective manner. Following call...

The Call Center Representative will handle inbound and outbound calls, providing excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. The representative will serve as the primary point of contact for customers, utilizing problem-solving skills and maintaining a professional demeanor.### Key...