Exclusive Partner Operations Executive

2 weeks ago

Dubai, Dubai, United Arab Emirates Justlife Full time
Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.

Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?

Come onboard and dedicate yourself to becoming #everydaybetter

Take over a key role as a Exclusive Partner Operations Executive in the Business Development department, and be a part of this exciting adventure of never-ending growth and success.

What we expect from you:

  • Own and manage the flow of bookings and provide a cohesive booking experience for our customer throughout the process
  • Optimize operational daily activities, monitor performance of partners, and drive business growth
  • Support business operations to achieve organizational goals and objectives
  • Identify improvement opportunities in exclusive operation and implement measures
  • Manage proactively, control and monitor activities against our Stakeholder Relationship
  • Maintain records of the stakeholders' requests and the associated feedback
  • Maintain positive client relationships
  • Provide timely, accurate, and professional support to partner and customer queries, received via phone and/or email

What we are looking for:

  • Bachelor's degree from an accredited university
  • 1-2 years of Customer Service or OPS experience and a background in handling booking schedules
  • Excellent interpersonal skills and is able to understand an individual's motivations
  • Excellent oral and written communication skills
  • Good planning and organizational skills, enabling stakeholder knowledge to be effectively disseminated and shared within the team
  • Strong strategic and analytical mindset
  • Detail oriented with strong data analysis skills and a proficiency in utilizing Google tools to support data-driven decision-making and optimize performance

PERKS OF BEING A PART of JUSTLIFE

Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace And, we offer you benefits like:

We Care About You

  • Flexible working hours and remote working arrangements depending on the job
  • One-day extra vacation on your birthday with our JustHoliday
  • Free Justlife credits so you can enjoy our own services
  • Work reality escapes opportunities through team-building games, challenges, and many more activities

We improve you

  • Working with a great team and entrepreneurial spirit
  • Continuous learning with mentorship, coaching, on-the-job, and internal-external training
  • Never-ending growth and fast career development and internal career opportunities
  • A fair and objective Performance Management System

We recognize you

  • Ignition of the hero in you through our ''JustHeroes'' Reward and Recognition Program
  • Availability of company discounts and gift vouchers
  • A bonus for every successful Employee Referral

About Us:

At Justlife, we envision a life without any chores that keep you from doing what you really want to.

Justlife is the region's leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform.

We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer's needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more.

We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.

We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.

Join the tribe and let's become #everydaybetter, together

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