Multi Property Mice Proactive Sales Manager

3 weeks ago

Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

Job Number

Job Category Sales & Marketing

Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

The Multi-Property Sales Manager is responsible for the property's Strategic and proactive group sales efforts at the JW Marriott Marquis Dubai/ Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort.

The position shares responsibility for achieving group revenue goals, Catering Revenue Goals, guest and associate satisfaction and implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process.

The position provides day to day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.

The position has accountability for maximizing group revenue opportunities by up-selling and accurately forecasting revenues (catering and group rooms) for all events which helps the leadership team to make key decisions around hotels Group & Catering Strategy.


SCOPE / BUSINESS CONTEXT
A Full Time position based at JW Marriott Marquis Dubai / Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort

  • Number of Direct Reports 0
  • Titles of Direct Reports
  • N/A

CANDIDATE PROFILE

Experience:

  • 3 years' experience in the sales and marketing or related professional area.
  • Previously a sales manager in 4/5 star hotel.
  • Experience of selling in Asia market excluding India is desirable but not essential.
  • Fluent Mandarin both oral and written is desirable but not essential.
  • Handling group & catering business is essential.
  • Marriott sales experience is desirable but not essential.

Skills and Knowledge:

  • Reading Comprehension
  • Understanding written sentences and paragraphs in work related documents.


 Writing
  • Communicating effectively in writing as appropriate for the needs of the audience.


 Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.


 Basic Computer Skills
  • Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).


 Number Facility
  • The ability to add, subtract, multiply, or divide quickly and correctly.


 Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.


 Mathematics
  • Using mathematics to solve problems.
  • Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


 Analytical/Critical Thinking
  • The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.


 Originality
  • The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
  • Create and Maintain Relationships with Clients
  • Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.


 Exceeding Customer Expectations
  • Providing services that are above and beyond for customer satisfaction and retention.
  • Selling or Influencing Others
  • Convincing others to buy merchandise/goods or to otherwise change their minds or actions.


 Proactive Selling
  • Taking action to go out and get clients and close sales whilst demonstrating understanding of strategy to ensure of achieving budgeted revenue goals in Group Room Revenue, Catering Revenue and ADR.


 Demonstrating Knowledge
  • Demonstrating knowledge of jobrelevant issues, products, systems, and processes.
  • Organizing, Planning, and Prioritizing Work
  • Developing specific goals and plans to prioritize, organize, and accomplish your work.

Education or Certification:

  • 2year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years' experience in the sales and marketing or related professional area.
OR

  • 4year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management

CORE WORK ACTIVITIES
The following are specific responsibilities and contributions critical to the successful performance of

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