Information Security Compliance Manager
2 weeks ago
Majid Al Futtaim Holding is a top developer and operator of shopping malls, retail outlets, entertainment venues, and communities across the Middle East, North Africa, and Central Asia regions. With a workforce of over 48,000 individuals, generating revenues exceeding US$ 11 Billion, and conducting operations in 18 countries. Among the well-known brands associated with us are Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas. Our mission is to create memorable experiences for everyone, every day.
Role-Summary:
Role Profile:
Identity and Access Management
Develop and uphold identity and access management (IAM) procedures and policies in line with the Group's IAM strategy. Supervise IAM systems for security incidents, anomalies, and unauthorized access attempts, and take necessary steps to reduce risks. Perform regular audits and evaluations of IAM processes and controls to pinpoint areas for enhancement, and implement IAM best practices. Record IAM configurations, workflows, and procedures, and contribute to creating training materials and knowledge base articles for end-users and tech support teams.
Security Audits and Posture Assessments
Coordinate and oversee audit engagements, collaborate closely with auditors, including external audit firms and internal audit teams to facilitate smooth audit processes and adherence to security requirements and industry standards. Monitor and handle audit observations and findings to ensure timely resolution and closure, including devising and executing corrective action plans. Supervise security testing and posture assessment engagements, evaluate the effectiveness of security controls, and manage remediation activities by closely partnering with business and technical teams. Perform/manage security penetration testing during new projects, significant feature enhancements, or changes as per established security testing guidelines.
Risk & Compliance Management
Act as the primary contact for security risks identified by IT Governance teams, risk, and internal control functions of different business units. Maintain an Information Security risk tracker to record and prioritize all identified risks, including further evaluation of the potential impact and likelihood of each risk and assigning suitable risk owners. Monitor mitigation actions and remediation plans for identified risks, collaborating closely with action owners to ensure prompt completion and effectiveness of mitigation measures. Perform technical risk assessment and analysis as required to determine the actual risk rating, define/agree on risk treatment plans with action owners, and ensure timely completion of mitigation activities. Develop, implement, and sustain security controls and processes following the internal control framework, industry standards, and organizational policies. Establish Key Risk Indicators (KRIs) for security controls and set up mechanisms for monitoring and reporting on these indicators. Analyze security-related data and metrics to uncover emerging risks and trends and offer suggestions for mitigating actions. Participate in security incident investigations, root cause analysis, and creation of remediation plans to prevent recurrences.
Vendor Management
Collaborate with managed service providers to supervise risk and audit management services and remediation support, ensuring compliance with service level agreements (SLAs). Monitor vendor performance, define security reporting metrics, and address any issues or concerns promptly. Operational Metrics Achieved: SLA compliance, effective risk mitigation and compliance, operational excellence Delivery Metrics: Security control coverage, delivering new functionality and services, automation, and process optimization Organizational Metrics: Staff performance and productivity, service provider management Cost Management Metrics: Cost of delivering IT services, resource costs, and budget control Customer Satisfaction Metrics
Functional/Technical Competencies
Solid grasp of IAM principles, concepts, and technologies, including identity governance, authentication methods, and access control mechanisms. Proficiency in IAM and PAM platforms and tools such as Active Directory, Azure Active Directory, CyberArk, SailPoint, or similar solutions. Excellent Knowledge of IT security solutions and platforms (e.g. CASB, Data Leakage Prevention, Web Application Firewall, Multi-Factor Authentication, Database Activity Management, Vulnerability Management, Application Security Testing tools etc.) Experience with industry standards, guidelines, and regulatory compliance requirements related to information security and cloud computing such as GDPR, ISO 27001, Cloud Security Alliance, NIST, PCI DSS, etc. Comprehensive understanding of security risk management frameworks, tools, and techniques, and experience in managing security risks across the risk lifecycle.
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