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Account Services Officer

4 months ago


United Arab Emirates Emirates NBD Full time

Organization Unit


Tanfeeth BB ARC Onboarding & Screening unit handles a vast array of account relationship activities of Emirates NBD & Emirates Islamic for Account Opening.


Job Purpose


Primary responsibility is to manage assignment and completion in an orderly manner in accordance with the mandated policy & procedures in a timely & efficient manner.

Also to ensuring queue is cleared to meet SLA & TAT at all times. To Address and resolve staff related concerns effectively.

**Person Specifications

  • Professional Bachelor's Degree: with 2 years (+) experience in Transaction Processing
  • Functional Prior experience in Banking / Non-Voice backoffice processing with 2 years (+)
experience in Transaction Processing related to ARC unit, with awareness of ENBD/EI

Knowledge & Skills

  • Extensive Knowledge of Banking and systems such as CRM, BPM, Finacle etc.
  • Willingness to work in staggered shifts.
  • Strong knowledge of Tanfeeth Operating Model.
  • Strong knowledge of Ms Office.
  • Written & spoken communication skills.
  • Ability to work in dynamic team environment.