Technical Support Engineer

2 months ago


United Arab Emirates Dubai Limited Full time
Category: EngineeringCareer Level: Experienced (Non-Managerial)Experience: 1 YearRequired Qualification: Bachelors DegreeRequires Traveling: NoSalary: Salary Not disclosedSalary Type: Per MonthTotal Vacancies: 1Skills:CommunicationCreativityProblem SolvingFiling SystemsData AnalyticsResponsivenessZoho FSMZoho Books & Zoho ProjectsCost EstimationResource SchedulingProject Budget & VarianceDescriptionTechnical Support Engineer is a professional responsible for channeling communications & information between clients, operations, commercial and administration, to ensure optimal Field Service Standards and Performance. Standards and Performance are measurable in Variance in Budgets, Timelines, Resources, Skills, and Materials.The Support Engineer is expected to log, schedule, dispatch, and coordinate materials & resources for projects and service calls assigned to Company Engineers.Skills ExpectedProblem-solvingMathCreativityCommunicationFiling SystemsReports GenerationData AnalyticsCandidate is a key support member of the Engineering team. They should have the capability to use FSM software, and Project Budgeting & Tracking toolkit.QualificationsBachelors DegreeResponsibilitiesCreate RequestCreate Work OrderSchedule ResourceRegister AssetCreate ReportCreate ProjectRegister PurchasesDelivery ChallansUpload TimesheetsResource SchedulingProject Budget & VarianceMaterials Delivery & StoresMethod StatementsScope of WorksSIRA Portal AdministrationRecording Keeping (Project files including drawings, budgets, schedules, BOQ’s etc.)Handover Documentation including O&M Manuals, Shop Drawings, Zone Charts, other certificates.Training and support to the end users.Successful Candidate would be Enthusiastic and Motivational to the team.Major Systems Handled by CompanyVideo SurveillanceIntruder and Access ControlElectronic Anti-ShopliftingRadio Frequency IdentificationUninterrupted Power SystemsStructured CablingHome AutomationGeneral Sensors and DisplaysJob SpecificationBusiness Automation & Security Systems is in search of talented and motivated individuals for the post of Technical Support Engineer in the field of Engineering in one of their offices located in Dubai - United Arab Emirates. The ideal candidate should have a bachelor's degree qualification and at least 1 year of experience. The position requires mandatory skills in communication, creativity, problem solving, filing systems, data analytics, responsiveness, Zoho FSM, Zoho Books & Zoho Projects, cost estimation, resource scheduling, project budget & variance. This is a Full-Time morning shift job.About Business Automation & Security SystemsBusiness Automation & Security System (BASS) is a company in Dubai, UAE. The company was established in 2002 to provide low-voltage automation and security systems such as access control, video surveillance, building automation, retail security, home automation, uninterrupted power supply, and network solutions for industrial, government, residential, and commercial sectors across the UAE.
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