Mini Bar Attendant
2 weeks ago
There's nothing complicated about dealing with business people.
They're just people. Doing business.
By day, international marketing superhero
By night:
fluffy bath robe and a box set.
Like Liz, who's left her laptop cable in the cab. Or Mario, who's secretly missing his cats. The early riser, who's first in the gym. The sales team preparing for the 'big pitch' over a freshly prepared lunch.
At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands.These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites.
In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities.
We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one.
We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
A little taste of your day-to-day
- Raising of checks and maintaining Mini bar Register
- Authorized to enter in all guest rooms pertaining to Mini bar at any given point of time
- Stock and replace missing items. Inspect, move, and clean the minibars in accordance to departmental procedures and policies
- Maintain, track, and complete daily worksheet of mini bar stock
- Responsible for replenishment of Minibar items in rooms
- Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking, and cleanliness
- Ensure products in Minibar are not expired and take the proper procedure to remove those products as necessary
- Maintain assigned Minibar carts
- Raise store requisition and obtain stock from warehouse and store in the assigned storerooms
- Maintain and complete assigned floors and rooms requesting Minibar service
- Maintain the highest level of customer service and display professionalism at all times
- Follows all required safety and standard operating procedures and DND procedure
- Properly complete, maintain, and track inventory in assigned storerooms
- Communicate effectively with Minibar Vending Supervisor any issues and/or concerns
- Ensure all duties found in the refreshment centre inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned minibars, menus are present, inventory is complete, and refill reports are accurately filled out
- Display appropriate twoway radio etiquette at all times
- Report all minibar concerns to management including any guest issues
- Perform any other duties deemed necessary for the success of the department
- Perform other job related duties as assigned
- Knowledge of Point of sale (POS) systems, inventory, and store requisition software and reporting tools.
What we need from you
- Ideally, the incumbent should have 12 years of experience in a similar role (specifically IRD) from a luxury property.
- Great communication skills
- Ability to work in a team and in different functions
- Warm and inviting personality
- Ability to think calmly under pressure
- Willingness to learn openmindedly
- Passion of food and curiosity for something new
- Basic organisation skills in restaurant operation
What you can expect from us
We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.
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