Public Area Attendant
2 weeks ago
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.
In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities.
We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one.
We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
A little taste of your day-to-day- Ensures working knowledge of all hotel public areas.
- Ensures cleaning schedules are completed in a routine and timely manner.
- Responds to emergencies effectively and efficiently.
- Liaises with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions.
- Contributes to Housekeeping Departmental Meetings.
- Maintains knowledge of special programs and events in the hotel in order to recognise and respond to guests needs.
- Maintains Hotel information to be able to provide information to guests.
- Assists guests and escorts them to locations within the hotel at their requests.
- Completes tasks as directed by Management.
- Refers major complaints to management.
- Operates equipment safely and sensibly.
- Maintains stock levels.
- Recycles where possible.
- Works in line with business requirements.
- Furthermore, a person with detailed knowledge on housekeeping within a quality luxury brand.
- Good English communication skills are essential both oral and written.
- High school diploma or equivalent preferred.
- Proactive with a meticulous eye for detail.
- Strong organizational, supervisory and communication skills.
- Able to convey information and ideas clearly (Communication).
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Work well in stressful, highpressure situations.
- Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
- Must be able to perform assigned duties with attention to detail, speed, accuracy, followthrough, courtesy, cooperativeness and work well with limited supervision.
We'll reward all your hard work with competitive salary and benefits.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
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