Spa Therapist

2 weeks ago

United Arab Emirates InterContinental Full time
Do you see yourself as a Front Desk Agent for InterContinental Hotels Group Dubai Festival City?

The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands.

These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.

In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities.

We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one.

We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day

  • Be able to offer the full range of spa treatments to the required brand standards
  • Be familiar with municipality regulations and ensure compliance
  • Actively retail spa products by offering homecare solutions and suggestions to every guest
  • Achieve retail targets set by the department manager
  • Follow room set up standards to ensure each treatment room is fully prepared before the guest arrives
  • Ensure correct time management as all guests treatments must commence on time and last the correct duration
  • Any time during the shift that is not allocated for reservation must be spent driving awareness within the hotel facilities or within an organized event offsite
  • Ensure correct stock management in treatment rooms to ensure any products used are refilled and kept in good condition
  • Ensure correct product usage during treatment to control GOP and reduce waste
  • Support the spa attendants in maintaining cleanliness standards in all areas of the spa and take ownership in cleaning the assigned treatment room
  • Deliver an unrivalled guests experience for each and every guest by following department SOP's
  • Stay true to product brand standards and understand the meaning of a brand promise
What we need from you

  • Look smart well groomed
  • Great communication skills
  • Strong technical skills on treatments
  • Great upseller
What you can expect from us

We'll reward all your hard work with competitive salary and benefits.


So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

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