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Netsuite Sales Consulting Lead Mea

3 months ago

Dubai, Dubai, United Arab Emirates Oracle Full time
Netsuite Sales Consulting lead MEA (Customer Success Solution Principal M4

Applicants are required to read, write, and speak the following languages: English, Arabic

Preferred Qualifications
Why NetSuite?

If you want to work with and for the #1 ERP Cloud that helps business growth, and lead the #1 Services offering for new customers in EMEA, this job is for you
You'll be surrounded by smart, innovative, caring people — invested in our customers and the community.

If you're looking to share your unique perspective and ideas at a collaborative table, while helping all kinds of businesses achieve their visions, check us out.

Summary

This is a highly visible role at the heart of the Customer Success team. Our Solution Principals (Sales Consulting) are a unique mix of problem solver, negotiator and counsellor.

The Solution Principal role works along side NetSuite Sales and Solution Consulting (Presales) teams to scope, design, and estimate customer requirements for new ERP implementations.

The Solution Principal is also responsible for working with existing customers to validate their business requirements and map them to NetSuite ERP functionalities.

This position requires excellent written and verbal communication skills. A drive for continual education and a commitment to success. For both NetSuite and our customers.

Responsibilities:

  • Be an evangelit of Netsuite Customer Success (Professional services / Consulting services), to promote our values, and make the implementation business stay 100% with Netsuite organisation.
  • Partner with a team of Account Executives, Solutions Consultants, and Technical Consultants to validate and document customer requirements across EMEA, with a high fcus on Saudi & Gulf regions.
  • Collaborate with Practice Directors and Practice Managers to determine the best implementation offerings based on prospect and scope
  • Create Statements of Work and develop cost estimates for implementation efforts
  • Participate in pricing and Statement of Work presentations and negotiations with prospective customers
  • Act as liaison with other internal NetSuite teams as required
  • Ensure implementation consultants are given detailed knowledge transfer of customer requirements
  • Acquire and maintain detailed understanding of NetSuite ERP products and a variety of partner solutions
  • Build customer relationships, assist clients with mapping their budget & business priorities to the scope and deployment strategy

Preferred Qualifications/Skills include:

  • Experience preparing and presenting solution value propositions.
  • Experience creating Statements of Work and cost estimates.
  • Strong customer and negotiation skills.
  • Strong customer relationship acumen and consulting skills.
  • Excellent presentation and interpersonal skills.
  • Demonstrated experience in translating customer business requirements into workable worldclass business solutions.
  • Bachelors/Master degree preferred or comparable experience
  • Native / Fluent in both Arabic and English. A 3rd language for coutries where Netsuite emerges is highly appreciated.

Travel:

  • Travel is expected to be 1040% for this role (postCOVID)

Detailed Description and Job Requirements


An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family.

Works directly with Consulting sales to analyze customer business needs.

6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Ability to travel as needed.

Job:
Consulting

Location:
AE-AE,UAE-Dubai

Job Type:
Regular Employee Hire

Organization:
Oracle