Senior Captain

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Abu Dhabi Full time
OVERVIEW/

BASIC FUNCTION:
Responsible for the supervision of all aspects of the Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

RESPONSIBILITIES:

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.

Maintain complete knowledge of:
a. All liquor brands, beers and non-alcoholic selections available in restaurant.b. All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices. c. Daily menu specials. d. Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code. e. P.O.S. and manual system procedures.f. All department policies/service procedures.

  • Check storage areas for proper supplies, organization and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
  • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
  • Requisition linens/skirting required for business and assign staff to transport such to the restaurant.
  • Meet with the Chef to review daily specials and 86'd items; update board throughout shift. Ensure that staff is aware of such.
  • Review sales for previous day; resolve discrepancies with Accounting. Track revenue against budget.
  • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
  • Ensure that staff report to work as scheduled. Report to Manager any late or absent associates.
  • Review the reservation book, pre-assign designated tables and follow up on all special requests.
  • Ensure that specified amount of menus and wine lists are available and in good condition for each meal period. Ensure that daily specials are inserted into each menu.
  • Check the pick-up station and side stations, ensuring agreement to standards of cleanliness, supply of stock and organization

QUALIFICATIONS:

Experience:
Minimum two years' experience as an Captain, preferably with a luxury or ultra-luxury restaurant.
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