Captain - Strawfire

**Position**: Captain - Strawfire (Full time #539447)

**Property / Office**: Emirates Palace, Abu Dhabi

**Location**: Abu Dhabi, United Arab Emirates

**Responsibilities**:

- Coordinate and supervise all duties for the opening and closing brigade
- Assist the assistant manager in planning according to reservations and special events
- To assist the assistant manager in checking the condition, cleanliness, and proper functioning of all operating equipment and furniture
- To assist in the training of waiters and waitresses
- To ensure the correct and complete set-up of the restaurant section assigned to him/her
- Assist the assistant manager in following up on all supplies from the store and linen room
- To welcome guests to his/her station and to assist in seating
- To present menus and beverage lists to the guest with recommendations designed to increase average check
- To take food and beverage orders and ensure speedy service of all food and beverage items
- Ensure that each table is correctly set up as per food and beverage order requirements
- To participate in the service of food and beverage items, especially during rush hours
- To check and follow up on billing and checking procedures as per policies set by the Emirates Palace Mandarin Oriental
- To ensure proper cash handling procedures are followed as per policies set by the Emirates Palace Mandarin Oriental
- To be present in the restaurant during service hours
- Ensure that tables are cleaned and reset immediately after the guests have left, in line with the standards set by Emirates Palace Mandarin Oriental
- To develop and maintain good relations with guests and to handle guest complaints as required by the restaurant manager or his assistant
- Ensure that the restaurant manager and assistant restaurant manager are kept informed of all guest comments and complaints
- Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager
- To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental
- Any other duties, which may be assigned to you from time to time as directed by your
Supervisor or Manager

**Skills & Qualifications**
- Senior School qualification or equivalent will be an advantage
- Previous Standalone restaurant experience is required, resort experience is preferred
- Team player, with good communication skills

**Advertised**: 15 May 2024 Arabian Standard Time
**Applications close**: 15 Jun 2024 Arabian Standard Time