Reception Supervisor

1 week ago


Al Fujairah City, Fujairah, United Arab Emirates Mirage Hotel Full time

Your responsibilities will be:
-
Should have 5 years of experience in a 4 star and 5 star hotel:

  • Supervisory experience is beneficial
  • Work with inhouse and online systems
  • Ability to work on own and as part of the team
  • Confident to take ownership of specific projects
  • Priorities own workload as well as that of Reservations Group
  • Be on call as and when required outside of working hours
  • Delivering consistency of high level of excellence to ensure complete satisfaction of both internal and external customers and maximize the financial performance of the hotel.
  • Ensuring all the telephone calls are answered and handled in a timely manner and in accordance with the brand standards.
  • Ensuring all new existing bedroom, group and meeting room bookings checks are carried out in accordance with departmental and brand standards.
  • Ensuring all reservations/group enquiries are dealt with a prompt and professional manner in accordance with brand standards.
  • To be responsible for the daytoday duties with selling the hotel and entering individual/groups/meeting room reservations, including arrivals checks, rooming lists, processing payments and communication to the hotel team.
  • Completing other projects when and when required.

Salary:
AED1, AED2,500.00 per month

Experience:

Reservation Supervisor: 5 years (preferred)

Language:

  • Arabic and English (preferred)


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