IT Operations
1 week ago
Job Summary:
Key Responsibilities:
- Client Engagement:
- Work closely with clients to understand their IT objectives, challenges, and requirements.
- Conduct assessments and audits of client IT environments, including infrastructure, systems, and processes.
- IT Strategy and Planning:
- Develop IT strategies aligned with the client's business goals and industry best practices.
- Assist in creating IT roadmaps and budgets to support longterm planning.
- Operational Efficiency:
- Analyze and optimize IT operations and workflows for efficiency, costeffectiveness, and scalability.
- Identify areas for process improvement and automation.
- Security and Compliance:
- Assess and enhance IT security measures and policies to protect data and assets.
- Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA, ISO
- Infrastructure and Technology Stack:
- Evaluate and recommend hardware, software, and cloud solutions to meet client needs.
- Assist in the planning and execution of infrastructure upgrades and migrations.
- Disaster Recovery and Business Continuity:
- Develop and implement disaster recovery and business continuity plans.
- Test and validate recovery procedures to minimize downtime.
- Documentation and Training:
- Create documentation of IT systems, processes, and configurations.
- Provide training and knowledge transfer to client teams as needed.
- Vendor and Stakeholder Management:
- Collaborate with thirdparty vendors and partners to support IT initiatives.
- Liaise with internal and external stakeholders to ensure alignment with IT goals.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience as an IT consultant or in a similar role.
- Indepth knowledge of IT operations, infrastructure, and best practices.
- Familiarity with a wide range of technologies, including networking, cloud computing, and security.
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
- Relevant certifications (e.g., ITIL, AWS Certified Solutions Architect) are a plus.
Additional Requirements:
- Ability to work independently and collaboratively within a team.
- Strong project management and organizational skills.
- Willingness to travel to client sites as required.
- Flexibility to adapt to evolving client needs and technologies.
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
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