Foh Supervisor

2 weeks ago


Al Fujairah City, Fujairah, United Arab Emirates Burger 28 Full time

Position Summary
The FOH supervisor supports the 'Store-in-Charge' on a daily basis.

They will be responsible for assisting the 'Store-in-Charge' in the day-to-day operations of the restaurant and helping to ensure incredible customer service standards are given and that the store team works towards all sales targets and KPI's that are set.


Duties & Responsibilities

  • Ensure brand standards of Burger|28 are followed on a daily basis
  • Always leads by example, is vocal and prepared for the day ahead
  • Organised, with good time management
  • Willing to learn, and follows instruction
  • Promote teamwork and give feedback to staff
  • Cleanliness and maintenance of restaurant and equipment
  • Ensures menu items are available at all times, through correct ordering

Skills Required:

  • Good Communication Skills
  • Can work under pressure
  • Ability to work in a fast paced environment
  • Can follow menu guidelines and standards

Daily Tasks

  • Ensure FOH checklist has been completed
  • FOH operation checklist has been printed and is being completed.
  • Cleaning list has been actioned
  • Training has been assigned to staff trainer as required
  • Count safe and ensure cash is correct
  • Fill out safe count sheet, ensure all money accounted for
  • Ensure all Delivery platforms are working and any 86 items are turned off
  • Check with BOH Supervisor on any 86 Item
  • Go through delivery tablets and turn off any menu items as necessary
  • Communicate 86 items to service team
  • In daily briefing ensure all service staff are told about 86 item
  • Update service team of any changes to 86 items as day progresses
  • Ensure all packaging is available and stocked
  • Place orders when 'StoreinCharge' is off
  • Stock has been checked correctly so par levels are not exceeded unnecessarily
  • Ensure daily briefing completed before business and also on shift changeover
  • When required send end of day reports
  • Daily Sales Report
  • Credit Card Settlement
  • Talabat Deliveries
  • Deliveroo Deliveries
  • Shopfood
  • Discount/Void report
  • Waste
  • Donut move out
  • Petty Cash
  • Invoices to Accounts
  • Ensure customer service is not compromised on a daily basis

Weekly Tasks

  • Ensure all petty cash receipts have been scanned and are ready to send to the office at beginning of the week
  • Petty Cash
Excel sheet is up to date for the week and is sent to the office

  • Ensure all invoices are entered into Sapaad, all invoices sent to the office at the beginning of the week
  • All invoices have been inputted into Sapaad and have been checked for accuracy before sending to the office

Monthly Tasks

  • Contribute to Monthly inventory counts
  • Assist the 'StoreinCharge' in accurately counting all inventory stock
  • Ensure all reports are completed and sent in the absence of 'StoreinCharge'
  • Monthly Sales Report
  • Top 10 Selling Items
  • Talabat Sales
  • Deliveroo Sales
  • Waste
  • Donut move out
  • Petty Cash
  • Invoices to Accounts
  • Employee timesheets

Pay:
AED3, AED3,500.00 per month

Application Deadline: 31/03/2023
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