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Guest Relation Officer Female
2 weeks ago
Check with patient for their suggestions / complaints if any solve them and make sure they have a pleasant stay in the Hospital.
Follow up with the respective department to fulfill the requirements of the patients.
To document the complaints in front of the Patients using Tablet device.
Within 48 hrs if feedback / reply is not received from the HOD, reminders through telephone is given and asked for immediate attention on the issue.
Coordinating with DMS office and Billing in charge to get discounts for the patients if required.
Coordinating with peer staff to celebrate birthdays of patients, take photos of newborn and present them card and chocolate to the family.
To adhere to the safety norms of hospital, follow both patient, and staff safety rules.
Salary:
AED3, AED4,000.00 per month
Experience:
- guest relationship officer: 2 years (required)
Language:
- English, Hindi (required)
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